Data Breach Today

NOVEMBER 21, 2019

Lawsuit Claims Insurer Owes Retailer for Coverage of Card Replacement Costs Target has filed a lawsuit against its long-time insurer, ACE American Insurance Co.,

Insurance 270

Insurance Data breaches Retail IT 270

Schneier on Security

APRIL 12, 2018

Good article about how difficult it is to insure an organization against Internet attacks, and how expensive the insurance is. Companies like retailers, banks, and healthcare providers began seeking out cyberinsurance in the early 2000s, when states first passed data breach notification laws. In my new book -- out in September -- I write: There are challenges to creating these new insurance products. There are two basic models for insurance.

Insurance 61

Insurance Cybersecurity Retail Data breaches 61

Information Management Resources

JANUARY 8, 2020

Richard White joins the insurer from the Federal Reserve Bank of N.Y. New York Life Life insurance Career moves Data management

Retail 45

Retail Insurance 45

Information Management Resources

APRIL 8, 2018

Retailers mull acquisition of health insurers, with their information assets and analytics prowess as potential prizes. Insurance M&A Integrations Pharmacy benefit management Retail industry Patient engagement

Analytics 28

Analytics Insurance Retail 28

Hunton Privacy

JANUARY 23, 2018

On January 18, 2018, Hunton & Williams LLP’s retail industry lawyers, composed of more than 100 lawyers across practices, released their annual Retail Year in Review publication. The Retail Year in Review includes several articles authored by our Global Privacy and Cybersecurity lawyers, and touches on many topics of interest including blockchain, ransomware, cyber insurance and the Internet of Things.

Blockchain 41

Blockchain Retail Insurance Ransomware 41

OpenText Information Management

FEBRUARY 27, 2020

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40 minutes.

Customer Experience 62

Customer Experience Financial Services Retail Artificial Intelligence 62

Data Matters

FEBRUARY 20, 2019

On January 18, 2019, the New York State Department of Financial Services (NYDFS) issued Circular Letter 2019-1 (the Circular Letter), addressing insurers’ use of external consumer data and information sources in underwriting for life insurance. In other words, insurers may not use an external data source to collect or use information that the insurer would otherwise be prohibited from collecting or using directly.

Financial Services 65

Financial Services Insurance Retail Compliance 65

IT Governance

APRIL 3, 2019

US food giant Mondelez is suing insurance company Zurich American for denying a $100 million (£76 million) claim filed after the NotPetya attack. In that regard, it was a job well done, with one report estimating that insurers could expect to pay out more than $80 billion (£61 billion) as a result of the attack. However, the insurer soon changed its mind, claiming an exclusion for “hostile and warlike action in time of peace and war [by] a government or sovereign power”.

Ransomware 41

Ransomware Insurance Government Paper 41

Hunton Privacy

NOVEMBER 11, 2016

As reported on the Insurance Recovery blog , earlier this week, retailer Tesco Plc’s (“Tesco”) banking branch reported that £2.5 The loss, which is about half of what Tesco initially estimated, is still substantial and serves as a strong reminder that cyber-related losses are a real threat to retailers and other industries. Cyber Insurance Cybersecurity Financial Privacy Security Breach Consumer Protection Insurance Provider United Kingdom

Insurance 43

Insurance Retail IT Cybersecurity 43

Hunton Privacy

OCTOBER 14, 2019

From physical threats to cyber attacks targeting a wide range of critical infrastructure, companies in diverse sectors, such as the financial, retail, entertainment, energy, transportation, real estate, communications and other areas, face a challenging landscape of risks and potential liabilities. A SAFETY Act designation or certification complements a company’s traditional insurance policies to mitigate the potential liabilities from a cyber or physical attack.

Retail 46

Retail Insurance Risk Communications 46

CGI

NOVEMBER 10, 2016

The growing importance of dynamic pricing and rating in insurance. On June 20, 2016, CGI held a roundtable discussion on dynamic rating and pricing in the insurance industry that involved nearly all major Dutch insurers. The starting point of the evening was a presentation from a pricing executive at a large European retail company who shared his company’s journey to dynamic pricing. shobana.lv@cgi.com. Fri, 11/11/2016 - 01:07.

Retail 59

Retail Insurance Sales Risk 59

CGI

APRIL 25, 2018

Time for a new definition of the "composite" insurer? Composite insurer table. Much has been written about the need for insurers to embrace the opportunities that the wave of technology innovation has made possible over the past few years and to address the accompanying globalisation of ideas and propositions that make local markets increasingly less distinctive. So could this operating model become the new definition of a ‘composite insurer’?

Retail 40

Retail Insurance Marketing IT 40

Hunton Privacy

NOVEMBER 6, 2014

Hunton & Williams Insurance Litigation & Counseling partner Lon Berk reports: As the demand for cyber insurance has skyrocketed, so too has the cost. Much of the increase in demand and cost has been the result of the widely publicized hacks of the point-of-sale systems at large retailers, and the primary emphasis of most cyber policies is to address liability arising from such events. Cyber Insurance Cybersecurity Payment Card

Sales 40

Sales Insurance Retail Risk 40

Reltio

MAY 13, 2019

Business IT B Business B Customer 360 B Digital Transformation B Financial Services & Insurance B Graph B Healthcare B High-Tech & Manufacturing B IT B Life Sciences B Machine Learning B media & entertainment B Product 360 B Retail & CPG B Supplier 360 B Travel & hospitalityGuy Vorster, Principal Solutions Consultant, Reltio. Weekends don’t get any more entertaining than a good game of rugby. And I’ll let you in on a secret, we talk business too!

Cleanup 72

Cleanup Cloud Risk Data migration 72

Reltio

APRIL 16, 2019

Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Data Science B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGAnastasia Zamyshlyaeva , Reltio. Many enterprises are moving from dependence on a single public cloud provider to a multi-cloud architecture. The reasons for this shift are many.

MDM 63

MDM Cloud Analytics Financial Services 63

Reltio

MARCH 19, 2019

For example, twenty or even ten years ago in food retail, focus on item cost was important, a description of the item and not much beyond that! In the food retail example, there are considerations around nutrition, allergies, availability, web feeds, different channels and much more. Kate Tickner, Reltio. Mike Evans is CTO and Founder at Comma Group and has spent more than a decade in the business analysis, MDM and data management space.

MDM 63

MDM Mining Financial Services Government 63

Reltio

APRIL 25, 2019

White Paper: The Golden Path to B2C Customer 360 – What We Learned from World’s Largest Retail & Consumer Brands. Business Compliance B Business B Compliance B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Graph B Machine Learning B media & entertainment B Retail & CPG B Travel & hospitalityAnkur Gupta, Sr. Product Marketing Manager, Reltio.

Customer Experience 63

Customer Experience B2B B2C Paper 63

Reltio

OCTOBER 4, 2018

based healthcare insurer, one of the largest U.S.-based based pet retailers, one of the largest mortgage providers – rely on Reltio for their digital transformation and customer engagement initiatives. Uncategorized Business Compliance & GDPR Financial Services & Insurance Healthcare High-Tech & Manufacturing IT Life Sciences Media & Entertainment Retail & CPG Travel & HospitalityManish Sood, CEO & Founder, Reltio.

MDM 59

MDM Cloud Analytics Metadata 59

Hunton Privacy

SEPTEMBER 4, 2012

that losses resulting from the theft of customers’ banking information from a retailer’s computer system are covered under a commercial crime policy’s computer fraud endorsement. In February 2005, a computer hacker gained access to the main computer system of shoe retailer DSW Shoe Warehouse, Inc. (“DSW”) Retail Ventures, Inc., State Law Hacker Insurance Provider Litigation Ohio

Retail 40

Retail Communications Data breaches Access 40

Reltio

OCTOBER 24, 2018

Uncategorized Business Compliance & GDPR Financial Services & Insurance Healthcare High-Tech & Manufacturing Media & Entertainment Retail & CPG Travel & HospitalityManish Sood, CEO & Founder, Reltio. Apple CEO Tim Cook’s call for a U.S. privacy law , similar to GDPR (General Data Protection Regulation), is appropriate and timely.

Data Privacy 63

Data Privacy Customer Experience Data breaches Financial Services 63

Reltio

JULY 6, 2018

A top used car retailer consolidated data from 155+ store systems in less than 15 weeks to drive omnichannel customer experience. A leading pet specialty retailer leveraged data to tackle Amazon Effect and transform into a customer-centric service company. A leading health insurer created a single view of their members across multiple systems to execute a member-centric omnichannel strategy. Ankur Gupta, Sr. Product Marketing Manager, Reltio.

MDM 53

MDM Cloud Marketing Sales 53

Hunton Privacy

JUNE 21, 2016

The very acronym evokes head scratches and sighs of angst and frustration among many lawyers in the retail industry. But what is it and why has virtually every retailer been hit with a TCCWNA class action demand letter or lawsuit in the past few months? And why are most retailers scrambling to update the terms and conditions of their websites? For retailers grappling with such TCCWNA issues, there is currently a considerable amount of uncertainty. TCCWNA.

Retail 40

Retail Insurance Risk IT 40

Reltio

JULY 2, 2019

For example as a young analyst at N&P I built a model for Home and Contents Insurance in order to better understand our retention strategies. I was really excited because I was looking at the key variables and found a real link between clients closing their mortgage and closing their insurance policy. Kate Tickner, Reltio. Martin Squires is a leader with extensive experience in customer insight, marketing analytics & data science.

Analytics 52

Analytics Artificial Intelligence Data science Customer Experience 52

Reltio

AUGUST 16, 2018

Compliance Business Compliance & GDPR Financial Services & Insurance GDPR Healthcare High-Tech & Manufacturing Life Sciences MDM Media & Entertainment Retail & CPG Travel & HospitalityRamon Chen, Chief Product Officer, Reltio. On May 25, 2018 GDPR (General Data Protection Regulation) went into effect.

GDPR 60

GDPR Personal data Customer Experience Data collection 60

Reltio

MAY 30, 2019

Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio. Sarit Bose is the Head of Business Analytics and Insights at Cognizant UK&I.

Blockchain 52

Blockchain MDM Analytics Big data 52

Reltio

JULY 31, 2019

Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio. Michele Chambers is a Leader of Product Management and Software Development at Amazon Web Services in Seattle.

Analytics 46

Analytics Blockchain Artificial Intelligence Cloud 46

Reltio

MARCH 11, 2019

Speakers represented life sciences, healthcare, manufacturing, retail, consumer goods, financial services, consulting services, and hi-tech. Business Compliance Customers IT Partners AI B Account 360 B Business B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPG Customer 360 DataDriven19 MDM ML

Data science 40

Data science Big data Analytics Education 40

CGI

FEBRUARY 28, 2018

Digital Customer Experience is becoming the deciding battlefield on the insurance landscape. Digital Customer Experience in many ways is becoming the deciding battlefield on the insurance landscape as to who will win through. Artificial Intelligence whilst in its nascent stages in insurance has made real inroads in other sectors (especially Retail) and is well embedded in the customer journey.

Customer Experience 40

Customer Experience Artificial Intelligence Retail Insurance 40

Reltio

JUNE 20, 2019

Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio.

MDM 46

MDM Computer and Electronics Cloud IoT 46

CGI

FEBRUARY 28, 2017

Digital Transformation in UK General Insurance: Where do MGAs fit in? A lot of attention has been drawn to the digital developments that are being undertaken by insurers in the direct marketplace, but whilst direct is an important market, transformation of the indirect channel is also deserving of more attention. According to the latest ABI data 48% of motor insurance premiums and 76% of home insurance premiums are purchased via intermediaries (excluding aggregator web sites).

Digital transformation 40

Digital transformation Marketing Retail IoT 40

Reltio

MARCH 15, 2019

Whether it is retail, CPG, or auto industry, unlocking the value of customer data is always challenging. Rob Phillips and Christopher Bradley of CarMax are leveraging data to redefine the tailored retail experience for pre-owned vehicle buyers and sellers. Ankur Gupta, Sr. Product Marketing Manager, Reltio. Data is a precious thing and will last longer than the systems themselves.” – Tim Berners-Lee , inventor of the World Wide Web.

B2B 40

B2B Customer Experience Marketing Paper 40

Reltio

MAY 14, 2019

Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio. Owen Lewis is the CEO of Agile Solutions UK a specialist data management consultancy that focuses on tangible business benefits.

Big data 43

Big data Cloud Government Marketing 43

erwin

APRIL 11, 2019

Some industries, such as healthcare and financial services, have been subject to stringent data regulations for years: GDPR now joins the Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry Data Security Standard (PCI DSS) and the Basel Committee on Banking Supervision (BCBS). Due to these pre-existing regulations, organizations operating within these sectors, as well as insurance, had some of the GDPR compliance bases covered in advance.

Retail 80

Retail Government Financial Services Metadata 80

Data Matters

SEPTEMBER 3, 2020

The National Association of Insurance Commissioners (NAIC) held its Summer 2020 National Meeting (Summer Meeting) from July 27 to August 14, 2020. The Annuity Suitability Working Group (ASWG) led the NAIC’s multi-year efforts to develop revisions to the Suitability in Annuity Transactions Model Regulation (SAT) to incorporate a requirement for producers to act in the “best interest” of a retail customer when making a recommendation of an annuity.

Paper 65

Paper Healthcare Risk Analytics 65

Reltio

MARCH 31, 2019

Business Compliance Customers IT Partners B Business B Data Science B Digital Transformation B Financial Services & Insurance B High-Tech & Manufacturing B IT B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPG DataDriven19Ankur Gupta, Sr. Product Marketing Manager, Reltio. The third Modern Data Management annual summit (#DataDriven19) had great minds sharing their MDM success stories and assessing where MDM is headed.

MDM 40

MDM Analytics Cloud IoT 40

Reltio

JULY 23, 2019

I worked in several Telcos and latterly in the City for an international insurance company. Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio.

MDM 40

MDM Cloud Analytics Data migration 40

Reltio

JULY 10, 2019

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio.

MDM 40

MDM Sales e-Discovery Cloud 40

Reltio

MAY 21, 2019

In CPG and retail there is a lot of money allocated to promotions like BOGOF and discounting. Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio.

Blockchain 40

Blockchain Financial Services Cloud Government 40

Reltio

APRIL 4, 2019

Uncategorized B Compliance & GDPR B Consumer 360 B Customer 360 B Digital Transformation B Financial Services & Insurance B Healthcare B High-Tech & Manufacturing B IT B Business B Life Sciences B Machine Learning B Patient & Member 360 B Retail & CPGKate Tickner, Reltio. David Balzan , Business Unit Manager MDM, Viqtor Davis is a driven data management professional, enthusiastic leader and technical architect.

MDM 40

MDM Marketing Analytics Paper 40

CGI

DECEMBER 7, 2017

Insurers’ top trends and priorities: A look at CGI’s 2017 Voice of Our Clients findings (part 1). This year, we conducted in-person interviews with more than 1,300 client executives across 17 countries, including insurance business and IT executives. Insights from this year’s insurance interviews, demonstrate that the sector has made significant strides, compared to previous years, in achieving digital maturity and adapting to the pace of change.

Digital transformation 40

Digital transformation Blockchain Retail Insurance 40