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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store. They were much less likely to have any meaningful relationship with the product manufacturer unless those products were made and sold locally.

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News alert: Beazley reports on how AI, new tech distract businesses as cyber risk intensifies

The Last Watchdog

About the Risk & Resilience research During January and February 2023, Beazley commissioned research company Opinion Matters to survey the opinions of over 2,000 business leaders and insurance buyers of businesses based in the UK, US, Canada and Singapore with international operations.

Risk 189
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Streamlining supply chain management: Strategies for the future

IBM Big Data Hub

The challenges continue: one 2023 survey found 44% of companies had to make changes in the past year due to issues with their supply chain footprint, and 49% said supply chain disruptions had caused planning problems. Access the Food Trust ebook Building strong partnerships Strong relationships are a key part of any business strategy.

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More than half of consumers would consider legal action if their data was compromised during a breach

Thales Cloud Protection & Licensing

Those across the manufacturing and utilities industries had the highest preparedness rates at 91%, while retail had the lowest across both countries at 78%. The survey was issued in November 2018 by Censuswide. Base number of survey participants. Base number of survey participants. Manufacturing & Utilities.

GDPR 81
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Calculating the Benefits of the Advanced Encryption Standard

Schneier on Security

From the conclusion: The result of performing that operation on the series of cumulated benefits extrapolated for the 169 survey respondents finds that present value of benefits from today's perspective is approximately $8.9 On the other hand, the present value of NIST's costs from today's perspective is $127 million.

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62% of organisations unaware of the GDPR

IT Governance

There is an alarming lack of awareness across all industries about the EU General Data Protection Regulation (GDPR) , according to a government survey. The survey split respondents into businesses and charities. Construction (25%) and the production and manufacturing (27%) sectors are among the least aware of the GDPR.

GDPR 63
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Sustainability trends: 5 issues to watch in 2024

IBM Big Data Hub

One survey found that 81% of companies were creating new roles and responsibilities to accommodate the growing number of disclosure requirements, while 99% of companies said they were somewhat or very likely to invest in more technologies and tools related to ESG reporting. trillion in economic benefits by 2030.