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How process mining improves IT service management to save your business time and money

IBM Big Data Hub

Similarly with ticket reopens: if a ticket is reopened after being resolved, it indicates the need to address an issue with training or IT resources. Auto-discovery tools like process mining — a tool gaining popularity with organizations — does just that. Process mining is an ideal solution to start planning for automation.

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Catches of the Month: Phishing Scams for September 2023

IT Governance

Corbridge reported the vulnerability to Microsoft, which “validated that the vulnerability is legitimate, but said that it ‘did not meet the bar for immediate servicing’”. You can help educate your staff with IT Governance’s Phishing Staff Awareness Training Programme.

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Top 10 Governance, Risk and Compliance (GRC) Vendors

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. Third-party governance. Like other competitive GRC solutions, it speeds the process of aggregating and mining data, building reports, and managing files.

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The UK and Australian Governments Are Now Monitoring Their Gov Domains on Have I Been Pwned

Troy Hunt

As this service has grown, it's become an endless source of material from which I've drawn upon for conference talks, training and indeed many of my blog posts. And this is precisely why I'm writing this piece - to talk about how I'm assisting the UK and Australian governments with access to data about their own domains.

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Five open-source AI tools to know

IBM Big Data Hub

When AI algorithms, pre-trained models, and data sets are available for public use and experimentation, creative AI applications emerge as a community of volunteer enthusiasts builds upon existing work and accelerates the development of practical AI solutions. Governments like the U.S. Morgan and Spotify.

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MLOps and the evolution of data science

IBM Big Data Hub

Machine learning engineers take massive datasets and use statistical methods to create algorithms that are trained to find patterns and uncover key insights in data mining projects. The goal is to better train the model for better performance and a more accurate outcome.

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Top GRC Tools & Software for 2021

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. Third-party governance. Like other competitive GRC solutions, it speeds the process of aggregating and mining data, building reports, and managing files.