IBM Big Data Hub

JANUARY 25, 2024

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

Customer Experience 74

Customer Experience Retail Sales Artificial Intelligence 74

The Last Watchdog

JUNE 15, 2023

Customer authentication For the past 15 years, e-commerce has increased as a percentage of all retail sales. W3C works on ensuring that all foundational Web technologies meet the needs of civil society, in areas such as accessibility, internationalization, security, and privacy.

Authentication 100

Authentication Communications Financial Services Retail 100

Thales Cloud Protection & Licensing

JANUARY 26, 2021

The Verizon DBIR 2020 report indicates that financially motivated attacks against retailers have moved away from Point of Sale (POS) devices and controllers, towards web applications. Figure 1: Web application breaches in the Retail industry. Fraud and scams move to the web. Source: Verizon DBIR 2020.

Security 143

Security Retail Authentication Big data 143

Reltio

APRIL 1, 2020

The issue is particularly prevalent in industries like retail and financial services, which can contend with massive spikes in usage based on seasonality and marketing initiatives. Once usage meets a certain level, does the architecture need to be redesigned? Does more hardware need to be procured and deployed?

Retail 68

Retail MDM Cloud Customer Experience 68

Rocket Software

MARCH 11, 2022

According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. When employee experiences are improved, customer experiences benefit as a result.

Retail 52

Retail Manufacturing Compliance Access 52

IBM Big Data Hub

FEBRUARY 23, 2024

Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention. AI bots provide round-the-clock service, helping to ensure that customer queries receive attention at any time, regardless of high volume or peak call times; customer service does not suffer.

Analytics 105

Analytics Artificial Intelligence Marketing Education 105

IT Governance

MARCH 11, 2024

million OpenSea records for sale on hacking forum A cyber criminal known as ‘bossmoves90004’ claims to have exfiltrated 6.9 million data records from the NFT (non-fungible token) marketplace OpenSea, which they have offered for sale on a hacking forum. Source (New) Retail Italy Yes 436,932 Toner-dumping.de TB Paysign, Inc.

Data Privacy 87

Data Privacy Privacy Security Data breaches 87