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How process mining improves IT service management to save your business time and money

IBM Big Data Hub

For example, if a user’s email is down, they submit a ticket to IT. The first step towards optimization requires giving IT service managers tools to see the flow of tasks and tickets within their system. Auto-discovery tools like process mining — a tool gaining popularity with organizations — does just that.

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ABBYY Releases Research: State of Process Mining and Robotic Process Automation

Info Source

Global survey results released today found that process knowledge is the primary success factor for robotic process automation (RPA) projects, yet only 31% of US organizations are currently using process mining tools to understand their processes. Process mining . Financial planning & decision-making. IT service management.

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Information Governance and the Records Lifecycle

The Texas Record

In a nutshell, this is information governance. ARMA defines “information governance” as “the overarching and coordinating strategy for all organizational information. But how is information governance any different than records management? ” That sounds great! ” That sounds great! Extra Phases.

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3 new steps in the data mining process to ensure trustworthy AI

IBM Big Data Hub

How does a data architecture impact your ability to build, scale and govern AI models? To help data scientists reflect and identify possible ethical concerns the standard process for data mining should include 3 additional steps: data risk assessment, model risk assessment and production monitoring. Data risk assessment.

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Process Excellence: A transformational lever to extreme automation

IBM Big Data Hub

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. Along with defining and operationalizing the right level of governance across organizational layers for efficient value orchestration and continuous improvement.

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Cyber Security’s Impact on Climate Change: What Can Organisations Do?

IT Governance

IT Governance found more than 1,200 publicly disclosed security incidents in 2021 , which correlates to society’s increasingly reliance on computers and the expanding influence that criminal hackers have. Perhaps the most significant example of this is the Cloud. Then there’s blockchain mining. This is no small matter.

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Chinese Antivirus Firm Was Part of APT41 ‘Supply Chain’ Attack

Krebs on Security

The government alleges the men used malware-laced phishing emails and “supply chain” attacks to steal data from companies and their customers. backed media outlet that ran stories examining the Chinese government’s treatment of Uyghur people living in its Xinjian region.