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Focus on customer experience to stand out from your retail banking competitors

OpenText Information Management

That’s definitely true in the retail banking sector. CX Index: What is it, and … The post Focus on customer experience to stand out from your retail banking competitors appeared first on OpenText Blogs. However, when that’s what everyone else in your industry is doing, there’s a lot less room to stand out.

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Time for a new definition of the "composite" insurer?

CGI

Time for a new definition of the "composite" insurer? Composite insurer table. In the UK we rightly take pride in the fact that our ‘local’ propositions have played a significant role in the global development of what we now commonly call ‘Insurance’, but is that all about to change? . p.butler@cgi.com.

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Security Affairs newsletter Round 453 by Pierluigi Paganini – INTERNATIONAL EDITION

Security Affairs

Experts spotted a new macOS Backdoor named SpectralBlur linked to North Korea Merck settles with insurers regarding a $1.4 Enjoy a new round of the weekly SecurityAffairs newsletter, including the international press.

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Regulatory Update: NAIC Summer 2022 National Meeting

Data Matters

The National Association of Insurance Commissioners (NAIC) held its Summer 2022 National Meeting (Summer Meeting) August 9–13, 2022. The Privacy Working Group has been reviewing state insurance privacy protections regarding the collection, ownership, use, and disclosure of information gathered in connection with insurance transactions.

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Regulatory Update: NAIC Summer 2021 National Meeting

Data Matters

The National Association of Insurance Commissioners (NAIC) held its Summer 2021 National Meeting (Summer Meeting) August 14-17, 2021. Highlights include, among others, adoption of revised risk-based capital bond factors for life insurers, amendments to SSAP No. NAIC Adopts Revised Risk-Based Capital Bond Factors for Life Insurers.

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“An act of war”: Zurich American refuses to pay out on cyber insurance policy following NotPetya attack

IT Governance

US food giant Mondelez is suing insurance company Zurich American for denying a $100 million (£76 million) claim filed after the NotPetya attack. In that regard, it was a job well done, with one report estimating that insurers could expect to pay out more than $80 billion (£61 billion) as a result of the attack.

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The Week in Cyber Security and Data Privacy: 5 – 11 February 2024

IT Governance

Compromised data includes policyholders’ and their families’ civil status, dates of birth and social security numbers, as well as the name of their health insurer and information relating to their contracts. Only 2 definitely haven’t had data breached. 184 of them are known to have had data exfiltrated, exposed or otherwise breached.