IBM Big Data Hub

AUGUST 28, 2023

Named entity recognition (NER): NER extracts relevant information from unstructured data by identifying and classifying named entities (like person names, organizations, locations and dates) within the text. Popular algorithms for topic modeling include Latent Dirichlet Allocation (LDA) and non-negative matrix factorization (NMF).

Mining 53

Mining Marketing Artificial Intelligence Customer Experience 53

Collibra

SEPTEMBER 9, 2022

Duplication of contact details, for example, affects customer experience significantly. Duplicate data increases the probability of skewed analytical results. Looking at the recent experience, the need to improve the quality of data for COVID-19 and subsequent pandemics is evident more than ever. Description.

Analytics 92

Analytics Customer Experience Marketing Unstructured data 92

IBM Big Data Hub

DECEMBER 1, 2023

This approach can accelerate speed to market by providing enhanced capabilities for the development of innovative products and services to help grow the business, and it can also improve the overall customer experience. Several prominent companies in every geography are working with IBM on their core modernization journey.

Insurance 98

Insurance Digital transformation Customer Experience Cloud 98

ARMA International

SEPTEMBER 22, 2021

Part 3 will discuss how to manage the various DT risks. This discussion will include methods, tools, and techniques such as using personae and identifying use cases that have high business value, while minimizing project risks. Customer Experience (CX). Introduction.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

Reltio

JANUARY 28, 2021

Slack’s openness to customer feedback to add new features. . MDM’s Role: Incorporating all transactions and interactions, unstructured data from social media, help chats, video, and audio to create a single view of customer overhauls a company’s ability to understand their customers’ needs. . #2 Examples: .

MDM 98

MDM IoT Customer Experience Unstructured data 98

OpenText Information Management

APRIL 15, 2024

OpenText™ Aviator Search : We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation.

Cloud 96

Cloud Analytics Digital transformation Customer Experience 96

OpenText Information Management

APRIL 15, 2024

OpenText™ Aviator Search : We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation.

Cloud 94

Cloud Analytics Digital transformation Customer Experience 94

IBM Big Data Hub

SEPTEMBER 13, 2023

Across media headlines, we see dark warnings about the existential risk of generative AI technologies to our culture and society. In supply chain, we take intentional but measured risks; we don’t swing for the fence. These combine to create unnecessary costs, increased execution latency and a suboptimal customer experience.

Customer Experience 68

Customer Experience Unstructured data Blockchain Cloud 68

IBM Big Data Hub

JANUARY 10, 2024

Today’s AI technology has a range of use cases across various industries; businesses use AI to minimize human error, reduce high costs of operations, provide real-time data insights and improve the customer experience, among many other applications. Traditionally coded programs also struggle with independent iteration.

Artificial Intelligence 76

Artificial Intelligence Unstructured data Data science Customer Experience 76

IBM Big Data Hub

JULY 6, 2023

You’ll also need to create a hybrid, AI-ready architecture that can successfully use data wherever it lives—on mainframes, data centers, in private and public clouds and at the edge. Your AI must be trustworthy because anything less means risking damage to a company’s reputation and bringing regulatory fines.

Artificial Intelligence 57

Artificial Intelligence Unstructured data Data structuring Customer Experience 57

Reltio

JANUARY 28, 2021

It also powers your real-time operations across digital channels and human interactions such as call center and sales so you can deliver omnichannel connected customer experiences and boost NPS scores. What data you use, how you structure it, and who can access it all hinges on preserving data quality in legacy MDM systems.

MDM 98

MDM Customer Experience Marketing Government 98

IBM Big Data Hub

AUGUST 4, 2023

Data within a data fabric is defined using metadata and may be stored in a data lake, a low-cost storage environment that houses large stores of structured, semi-structured and unstructured data for business analytics, machine learning and other broad applications.

Analytics 59

Analytics Artificial Intelligence Digital transformation Access 59