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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.

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How digital fax and capture are transforming healthcare

OpenText Information Management

The compound annual growth rate of healthcare data will reach 36% by 2025 – rising 6% faster than manufacturing, 10% faster than financial services and … The post How digital fax and capture are transforming healthcare appeared first on OpenText Blogs.

Mining 68
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Unlocking value: Top digital transformation trends

IBM Big Data Hub

It will also create smarter chatbots that can tackle simple questions, which will improve the customer experience while freeing up customer service reps to take on larger-order problems. For instance, manufacturers can use IoT in their factories to know when their machines need repairing, known as preventive maintenance.

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TDC Digital leverages IBM Cloud for transparent billing and improved customer satisfaction

IBM Big Data Hub

In addition, cloud ERP solutions enable SMEs to enhance their overall productivity by reducing manufacturing time. TDC Digital caters to small factories, such as rolling door manufacturers, who use their platform to monitor their stock and production flow. TDC Digital has been working with PT Aegis for over three years.

Cloud 76
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5 Ways You Can Get More from Your Terminal Emulator

Rocket Software

Improve experiences. According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance.

Retail 52
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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

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Ephesoft and Fortude Announce Global Alliance Partnership to Expand Intelligent Document Processing Solutions

Info Source

At Ephesoft, we focus on creating an exceptional customer experience from beginning to end,” said Ike Kavas, Founder and CEO at Ephesoft. Partnerships with leading consulting and implementation organizations, like Fortude, enable us to expedite business processes around the globe for our joint customers. About Ephesoft.