IBM Big Data Hub

JANUARY 19, 2023

They have been exceedingly clear in communicating with consumers what data is collected, why they’re collecting that data, and whether they’re making any revenue from it. They go to great lengths to integrate trust, transparency and risk management into the DNA of the company culture and the customer experience.

Data Privacy 60

Data Privacy Customer Experience Privacy Compliance 60

IBM Big Data Hub

FEBRUARY 23, 2024

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. Marketing and sales: Conversational AI has become an invaluable tool for data collection. billion by 2030.

Analytics 96

Analytics Artificial Intelligence Marketing Education 96

erwin

JUNE 11, 2020

Businesses in the travel industry can analyze historical trends on travel peak travel seasons and customer Key Performance Indicators (KPI) and can adjust services, amenities, and packages to match customer needs. Educators can provide a more valuable learning experience and environment for students.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 83

Artificial Intelligence Retail Unstructured data Insurance 83

IBM Big Data Hub

SEPTEMBER 26, 2022

In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points. This drives business value by creating more effective outcomes as well as more personalized customer experiences.

B2C 52

B2C Analytics B2B Digital transformation 52

Collibra

JANUARY 25, 2019

Customers are no longer only consumers of data, but they contribute through platforms and social networks as well. By adapting to the specific needs of the customer based on the data collected, the customer experience can be enhanced. According to Forrester, Governance 2.0

Government 40

Government Digital transformation Customer Experience Metadata 40

eDiscovery Daily

OCTOBER 21, 2019

Join us for a lively conversation as leading authorities in legal forensics and mobile technology discuss and debate the vital mobile data issues of the day. Speakers Include: David Horrigan – Discovery Counsel and Legal Education Director, Relativity; Greg Buckles – eDiscovery Research Consultant, The eDJ Group Inc.;

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45