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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

While customers are still enticed by many factors, such as product pricing, availability and convenience, they also want organizations to understand their pain points and provide a simple way for them to directly communicate and receive answers about their goods and services.

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Advanced AI and end-to-end automation to accelerate IDP growth in 2024

Info Source

There is an in creasing demand for end- to -end automation in in formation in tensive processes requiring communication and feedback loops to the end customer. Here examples are Google’s MedLM offer and a variety of LLMs focused on the legal segment including Harvey.ai that is built on OpenAI’s technology.

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7 Best Email Security Software & Tools in 2023

eSecurity Planet

Conducts phishing simulation exercises and offers training to educate staff on email security best practices, lowering the chance of becoming a victim of phishing attempts. Coro uses powerful machine learning and sandboxing to protect sensitive information while still preserving the integrity of corporate communication channels.

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The 2024 Masters Conference in Chicago: A Comprehensive Recap

eDiscovery Daily

By Rick Clark Since the inaugural Masters Conference in Washington DC in 2006, I have cherished how these conferences create a space for community engagement, learning from timely educational content, and exchanging ideas on how to improve how legal work gets done. The correctness of responses depends on the data embedded in the LLM.

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Kelly Twigger of ESI Attorneys: eDiscovery Trends 2018

eDiscovery Daily

eDiscovery Assistant is a web based curated eDiscovery research tool and learning center that allows users to conduct eDiscovery specific case law research, use curated discovery rules, forms and checklists together with a Learning Center that rethinks the delivery of legal education. Wow, now that’s a question. Microsoft Corp.

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The Future of the Web | ZDNet

Collaboration 2.0

Topics Web , Information , Freebase , Semantic Web , Channel Management , Wiki , Strategy , Internet , Marketing , Online Communications , Management , Oliver Marks Blogger Info Oliver Marks Bio Contact Biography Oliver Marks Oliver Marks provides seasoned independent consulting guidance to companies on the effective planning of Enterprise 2.0

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