IBM Big Data Hub
JULY 17, 2023
Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.
IBM Big Data Hub
DECEMBER 5, 2023
Some examples of how they can do this include providing limited edition or exclusive offerings or otherwise surprising and delighting those customers when possible. For example, customer service now takes place in an omnichannel environment where they may need to triage conversations occurring on multiple channels.
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ChiefTech
SEPTEMBER 27, 2012
You can watch a recording of a SocialText webinar , featuring Sarah Nichols from Climateworks - the slides are also available: Moving Beyond the Knowledge Base to the Social Knowledge Exchange from Socialtext. Incidentally, the NSW Department of Education is also a Socialtext customer (see below).
eDiscovery Daily
MARCH 27, 2018
eDiscovery Assistant is a web based curated eDiscovery research tool and learning center that allows users to conduct eDiscovery specific case law research, use curated discovery rules, forms and checklists together with a Learning Center that rethinks the delivery of legal education. Wow, now that’s a question.
eSecurity Planet
OCTOBER 6, 2023
Conducts phishing simulation exercises and offers training to educate staff on email security best practices, lowering the chance of becoming a victim of phishing attempts. Phishing Protection What it does: Protects users from phishing attempts, educates them, and reduces the danger of falling victim to phishing assaults.
ForAllSecure
MAY 17, 2023
My healthcare is always going to be one again, it's a vertical healthcare and education, both where you have large amounts of very sensitive information, but not necessarily the budgets to secure it effectively. That's an example of AI. I will give you an example. And we're starting to see more and more. China invaded Taiwan.
Collaboration 2.0
AUGUST 12, 2008
So if you are looking for information about pinball machines for example, this Freebase example gives you a rich contextual grouping of related and highly relevant information. While not nearly as sophisticated as this example, we have created a method for searching our application that is similar.
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