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Will generative AI make the digital twin promise real in the energy and utilities industry?

IBM Big Data Hub

It uses real-world data (both real time and historical) combined with engineering, simulation or machine learning (ML) models to enhance operations and support human decision-making. A digital twin is the digital representation of a physical asset. Asset performance management.

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How chatbots can provide a better customer experience

IBM Big Data Hub

However, through the implementation of NLP and business knowledge bases in chatbots, automated responses to the frequently asked questions (FAQS) can be deployed quickly. Watson has solved the problems of business owners across a variety of industries, including banking, retail, government, insurance, and healthcare.

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What CIOs and CTOs should consider before adopting generative AI for application modernization

IBM Big Data Hub

It can improve IT automation by building and executing runbooks and helping users transition to new knowledge bases and software. The business context Even for CIOs and CTOs who have committed to hybrid cloud, organizational obstacles to modernization remain. Much more can be said about IT operations as a foundation of modernization.

Cloud 83
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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

While these RIM practices are still important to help ensure governance, compliance, and manage risks, it is also important to realize that information is both a product and a service. This includes defining the product scope of the DT journey and the digital products and services that will deliver transformative change for a new future.

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Sharing best practices in our new Data to Diamonds book

CGI

Making effective use of big data has become a top priority for commercial and government organizations. Data to Diamonds: Delivering Valuable Business Insights” serves as a guide to the world of data and analytics. Guidance for ensuring your customers’ trust by protecting their data and respecting their privacy.

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. Government Empower citizens to access basic information on paying bills and upcoming events by using chatbots.

Sales 87
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Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

Organizations need to pay attention to several types of incidents, including unplanned interruptions like system outages, network configuration issues, bugs, security incidents, data loss and more. One reason that the website underperformed is that too many people were trying to access the site at the same time, overwhelming the servers.

Access 57