OpenText Information Management

JANUARY 15, 2018

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. I hadn’t told it where we were going – there wasn’t an appointment on my calendar.

Customer Experience 72

Customer Experience Retail Analytics IT 72

IBM Big Data Hub

FEBRUARY 12, 2024

How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store. Previously, their direct customers were mostly retailers or resellers, who sold to the end users in store.

Customer Experience 100

Customer Experience Retail Artificial Intelligence Manufacturing 100

IBM Big Data Hub

MARCH 8, 2024

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. This can force businesses to bring down prices to compete.

Retail 85

Retail e-Discovery Artificial Intelligence Marketing 85

The Last Watchdog

AUGUST 31, 2023

Now, artificial intelligence is revolutionizing the field of environment, health and safety (EHS) in industrial operations. Voxel software is transforming operations in warehousing, manufacturing, retail, transportation, construction, and oil & gas. A demo is available upon request.

Artificial Intelligence 100

Artificial Intelligence Manufacturing B2B Retail 100

IBM Big Data Hub

OCTOBER 30, 2023

IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data. One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain.

Analytics 84

Analytics Retail Cloud Insurance 84

IBM Big Data Hub

FEBRUARY 14, 2024

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

Information Management Resources

DECEMBER 27, 2018

More companies are using artificial intelligence and machine learning to tackle the holidays' returns challenge.

Artificial Intelligence 39

Artificial Intelligence Retail Analytics Big data 39

IBM Big Data Hub

FEBRUARY 19, 2024

Big data and predictive analytics are increasingly being used to improve forecasting accuracy, allowing businesses to respond more effectively to changes in customer needs. Advanced software tools can automate some parts of forecasting, providing real-time updates and alerts when inventory levels are too high or low.

Blockchain 86

Blockchain Analytics Artificial Intelligence Marketing 86

IBM Big Data Hub

APRIL 16, 2024

Our product in action A prominent family-owned retail enterprise in the United States harnessed the power of IBM and NeuralSeek solutions to redefine its online shopping with IBM watsonx Assistant with NeuralSeek analytics. Streamlined access to effective product descriptions maintained a competitive advantage in online retail.

Security 86

Security Unstructured data Retail Analytics 86

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

eBay: One of the world’s most valuable retailer has no inventory. Organizations use accounting, auditing, investigative, data and analytic skills to “follow the money” and determine their financial value. 80% of customers want a personalized experience from their retailer. Optimizing the Customer Experience.

Artificial Intelligence 102

Artificial Intelligence Analytics Customer Experience Big data 102

The Last Watchdog

APRIL 10, 2019

The good news is that OneSpan and other security vendors are innovating to bring machine learning, data analytics and artificial intelligence to the front lines. All these fraud analytic components need to be analyzed, but not just in mobile, but across all channels, like ATMs and phone banking.

Artificial Intelligence 147

Artificial Intelligence Risk Passwords Analytics 147

erwin

JUNE 11, 2020

Transforming Industries with Data Intelligence. Data intelligence has provided useful and insightful information to numerous markets and industries. With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

Collibra

MARCH 26, 2019

Last week, Collibra sponsored and attended the Gartner Data & Analytics Summit in Orlando, Florida. The post Gartner Data & Analytics Summit Recap: Data Drives it All appeared first on Collibra.

Analytics 45

Analytics IT Artificial Intelligence Privacy 45

OpenText Information Management

MAY 28, 2018

Artificial intelligence (AI) & machine learning (ML) are the current buzzwords resonating across all businesses. They’re considered to be a game changers, potentially disruptive and are supposed to make life and business better for everybody in general.

Artificial Intelligence 54

Artificial Intelligence Retail Manufacturing Analytics 54

IBM Big Data Hub

FEBRUARY 23, 2024

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends.

Analytics 103

Analytics Artificial Intelligence Marketing Education 103

IBM Big Data Hub

JUNE 29, 2023

A retail company experiences a sudden surge in online sales due to a viral social media campaign. Learn more about IBM Planning Analytics Integrated business planning framework Integrated Business Planning (IBP) is a holistic approach that integrates strategic planning, operational planning, and financial planning within an organization.

Analytics 83

Analytics Sales Marketing Risk 83

CGI

OCTOBER 31, 2018

Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI. Yet, they also indicate that utilities are still in the early stages of exploiting advanced analytics and intelligent automation. Advanced analytics and automation: The business focus.

Energy and Utilities 40

Energy and Utilities Analytics Digital transformation Customer Experience 40

erwin

OCTOBER 16, 2020

And that’s where data analytics can play a huge role. By leveraging the power of the cloud, harnessing data from the Internet of Things (IoT) and other events, and processing this data in near-real time, analytics helps to effectively process the relentless incoming data feed.

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

Reltio

MARCH 20, 2023

As the world embraces data and the technology that brings it to life, we see four key themes emerging in data management: Artificial intelligence (AI), data virtualization, real-time integration, and multi-cloud strategies. We're seeing where MDM is now part of that technology stack, not just in the analytics or data warehouse space.

MDM 97

MDM Cloud Analytics e-Discovery 97

IBM Big Data Hub

AUGUST 15, 2023

Our partnership benefits from IBM’s expertise in cloud computing , artificial intelligence (AI) and analytics, and TCS’s experience in digital transformation, consulting and cloud-engineering services. This upgrade resulted in improved overall performance. ” —Sureshkumar J, TCS iSeries Chief Architect.

Cloud 63

Cloud Digital transformation Energy and Utilities Retail 63

IBM Big Data Hub

OCTOBER 19, 2023

Landmark Retail is one of the largest omnichannel retailers across the Middle East and Northern Africa (MENA), India and Southeast Asia (SEA). It is a division of Landmark Group, a well-known multinational retail and hospitality conglomerate headquartered in Dubai.

Retail 100

Retail Analytics Sales Government 100

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

eBay: One of the world’s most valuable retailer has no inventory. Organizations use accounting, auditing, investigative, data and analytic skills to “follow the money” and determine their financial value. 80% of customers want a personalized experience from their retailer. Optimizing the Customer Experience.

Analytics 40

Analytics Artificial Intelligence Customer Experience Big data 40

Reltio

NOVEMBER 9, 2020

Our innovative customers span different industries like life sciences, financial services and insurance, healthcare, CPG, apparel, retail, travel and hospitality and high tech. I had an experience with a retailer that had two disconnected profiles for me. Jan 8, 2020. But, they all have one thing in common.

Customer Experience 72

Customer Experience MDM Retail Data science 72

Rocket Software

MAY 8, 2020

If you go to any retailer, they use IBM software and hardware. The use of Artificial Intelligence in IBM products can save lives. What it means to be an IBM Champion : It’s a very rewarding experience for me to have the opportunity to help customers understand the products and be able to take advantage of a terrific platform.

Artificial Intelligence 52

Artificial Intelligence Retail Marketing IT 52

Rocket Software

MAY 8, 2020

If you go to any retailer, they use IBM software and hardware. The use of Artificial Intelligence in IBM products can save lives. What it means to be an IBM Champion : It’s a very rewarding experience for me to have the opportunity to help customers understand the products and be able to take advantage of a terrific platform.

Artificial Intelligence 53

Artificial Intelligence Retail Marketing IT 53

Everteam

MAY 8, 2019

Beyond Customer care and services, everteam mixed Artificial intelligence and marketing. It is a matter of data analytics. Fashion retailers and publishers for example are implementing chatbots that can act as their personal shopping assistant to avoid any bottlenecks in their purchase funnel. Through everteam.chatbot.

Artificial Intelligence 75

Artificial Intelligence Marketing Analytics Retail 75

IBM Big Data Hub

FEBRUARY 12, 2024

Beauty retail giant Sephora is known for their Beauty Insider Program. Enterprises can collect predictive analytics from customer relationship management (CRM) systems to better personalize experiences. Free to join, this program recognizes shoppers into tiers based on their annual store spending—Insiders, VIB, and Rouge.

Customer Experience 75

Customer Experience Artificial Intelligence Marketing Access 75

CGI

DECEMBER 4, 2018

Utilities and energy retailers are looking to morph from providing energy as a commodity to offering value-add energy services. In this scenario, continual improvement and learning is key, where back office and front office person-to-person (P2P) processing is reduced to the absolute minimum and new M2M analytics and processes are maximized.

Energy and Utilities 63

Energy and Utilities Analytics B2C Artificial Intelligence 63

Schneier on Security

JULY 21, 2023

Similar AI-powered systems are being used by retailers in Australia and the United Kingdom to identify shoplifters and provide real-time tailored alerts to employees or security personnel. It’s easy to see how the AI systems being deployed by retailers to identify shoplifters could be redesigned to employ microdirectives.

Retail 89

Retail Big data Access Analytics 89

IBM Big Data Hub

JUNE 7, 2022

Artificial intelligence is being infused slowly but surely into all aspects of our lives, and it will be ubiquitous in everyday life sooner than we might imagine. Governments and regulatory bodies around the world are working to establish safety standards. In the U.S.,

Government 52

Government Financial Services Compliance Cloud 52

OpenText Information Management

FEBRUARY 27, 2020

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40 minutes. Yet, only a quarter of respondents felt they could pull front and back end systems together to deliver optimum customer service.

Retail 67

Retail Customer Experience Financial Services Artificial Intelligence 67

Bill Schmarzo - Dell EMC

MARCH 29, 2018

In my original Strata presentation back in 2012, I shared with the audience how they could use Michael Porter’s classic (Old School) Value Chain Analysis technique to identify where and how to apply big data analytics. Let’s use the Value Chain technique to understand where and how to apply big data analytics.

Digital transformation 111

Digital transformation Big data Analytics Sales 111

Reltio

OCTOBER 9, 2022

This hasn’t gone unnoticed: A 2020 report by MicroStrategy found that around 94% of companies believe that digital transformation centered around data analytics applications will be essential to their business growth. By processing big data, retailers can get insights into their entire supply chain. Cloud object storage services.

Big data 52

Big data MDM Unstructured data Analytics 52

CGI

MAY 15, 2018

Capital market firms always have been more mature in their use of data and technology than their retail and corporate banking cousins, and the results of the CGI Client Global Insights demonstrate that the pace of change within capital markets continues to accelerate. Capital markets: Top five technology trends. Wed, 05/16/2018 - 01:31.

Marketing 40

Marketing Digital transformation Artificial Intelligence Analytics 40

Reltio

JULY 31, 2019

Michele is also a speaker, author and evangelist for the use of analytics to drive better business decision-making. What was your route into technology, data and analytics? I then worked on a large-scale BI project at Coca-Cola, which was where I really started to understand the importance of analytics. I grew up in St.

Analytics 49

Analytics Blockchain Cloud Artificial Intelligence 49

Info Source

JUNE 20, 2018

Irvine, CA, June 20, 2018 – Kofax ® , a leading supplier of software to automate and digitally transform information intensive processes, today announced the addition of artificial intelligence (AI), machine learning and other capabilities in its Kapow 10.3 Robotic Process Automation (RPA) software.

Digital transformation 40

Digital transformation Artificial Intelligence Marketing Retail 40

Bill Schmarzo - Dell EMC

APRIL 4, 2018

With a digitally transformed business model, companies have the scale to reach a nearly limitless customer base, use “artificial intelligence” to engineer superior levels of service, and benefit from frictionless supply chains. Identify the key Business Entities around which we want to uncover and leverage analytic insights.

Digital transformation 98

Digital transformation Big data Marketing Artificial Intelligence 98