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Retail and CPG companies to focus on intelligence, engagement, and security in 2024

OpenText Information Management

The retail industry has always been at the forefront of technological innovation, constantly adapting to meet the evolving needs of consumers. As we step into 2024, retailers are poised for yet another transformative year, driven by cutting-edge technologies that promise to reshape the shopping experience.

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Walmart Bets on AI and Drones to Forge the Future of Retail

Information Matters

Retail juggernaut Walmart unveiled a suite of new technologies leveraging artificial intelligence and drones at the 2023 Consumer Electronics Show, offering a glimpse into the company’s vision for the future Read more The post Walmart Bets on AI and Drones to Forge the Future of Retail appeared first on Information Matters - Where AI Meets Knowledge (..)

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

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Retail technology and frontline workers: Delivering unforgettable customer experiences

IBM Big Data Hub

The retail industry employs millions of people, and next-generation retail employees will be significantly impacted by the rise of generative AI. With generative AI, retailers can fine-tune inventory and adapt store layouts in real-time, improving navigation, product visibility and stock management.”

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Artificial Intelligence: a new frontier to customer experience

OpenText Information Management

Facing heightened competition and increasing demands from customers, many organisations are now leveraging Artificial Intelligence (AI) to stay ahead of the curve. According to the … The post Artificial Intelligence: a new frontier to customer experience appeared first on OpenText Blogs.

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Artificial intelligence in cyber security

IT Governance

What is Artificial Intelligence? Artificial intelligence (AI) is the creation of intelligent machines that can learn from experience, allowing them to work and react as a human would. Such machine learning has been adopted in industries such as motoring, healthcare and retail.

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AI and ML fight security threats in retail industry as holiday shopping ramps up

DXC Technology

Online retailers are once again getting ready for the annual Black Friday to Cyber Monday surge in shopping traffic. Increasingly, they’re getting help from cloud-based artificial intelligence (AI) and machine learning (ML) technology to fight back against the […].

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