Remove 2019 Remove Customer Experience Remove Retail Remove Security
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Retail in 2019 needs security precautions

Thales Cloud Protection & Licensing

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online.

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Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail.

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The Future of Payments Security

Thales Cloud Protection & Licensing

The Future of Payments Security. The Verizon DBIR 2020 report indicates that financially motivated attacks against retailers have moved away from Point of Sale (POS) devices and controllers, towards web applications. Figure 1: Web application breaches in the Retail industry. Securing digital transactions.

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The Countdown to Black Friday Has Begun. Are Retailers and Consumers Ready?

Thales Cloud Protection & Licensing

So before the shopping frenzy begins, we thought this would be an opportune time to outline some best practices that both retailers and consumers should follow in order to protect consumer data. As convenience technologies evolve, look for more risks to consumers and retailers. Protecting Consumer Data is Priority #1.

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Driving new revenue streams through artificial intelligence and advanced analytics

CGI

Tue, 10/15/2019 - 01:47. For more than 50 years, banks have relied on computers and software to manage and secure their data, as well as protect their customers’ interests. We are now on the cusp of a major revolution—something that will be as big for banks as the internet was for retail businesses. ravi.kumarv@cgi.com.

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Is Your Customer Experience Future-Ready?

Reltio

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalised customer experiences.

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