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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94
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Data privacy examples

IBM Big Data Hub

An online retailer always gets users’ explicit consent before sharing customer data with its partners. The General Data Protection Regulation (GDRP) The GDPR is a European Union privacy regulation that governs how organizations in and outside of Europe handle the personal data of EU residents.

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The Week in Cyber Security and Data Privacy: 22 – 28 January 2024

IT Governance

Compromised data includes victims’ names, addresses, phone numbers and Aadhaar numbers (a 12-digit government identification number). It remains unclear how the data breach occurred, but the attackers apparently suggested it was the result of “exploiting vulnerabilities within government databases of telecommunication systems”.

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Top 10 Governance, Risk and Compliance (GRC) Vendors

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. Third-party governance. IT governance and security. Privacy governance and management. Enterprise & operational risk management. Audit management.

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Why 83 Percent of Large Companies Are Vulnerable to This Basic Domain Hack

Adam Levin

What would happen if you typed in “Amazon,” the corresponding domain popped up, and you clicked, but instead of finding the world’s largest online retailer, you landed on a 1980s WarGames-themed page with a laughing skull? federal government to hijack and tamper with government domain name entries.

Retail 52
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Customers lose confidence – data breaches aren’t just about fines

IT Governance

A recent survey by Ping Identity shows that customers move away from brands that have suffered data breaches. Ping Identity surveyed more than 3,000 consumers from France, Germany, the UK and the US to examine Attitudes and Behavior in a Post-breach Era. Train your staff. The report’s key findings.

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Top 3 Black Friday 2019 scams to avoid

IT Governance

Besides the traumatic experience for some retail employees and those injured in shop-floor brawls, Black Friday is also a time in which many of us are caught out by scams, with cyber criminals taking advantage of customers desperate for a bargain. The post Top 3 Black Friday 2019 scams to avoid appeared first on IT Governance Blog.