Personalizing the experience: One size doesn’t fit all
OpenText Information Management
MAY 15, 2018
Personalization is radically changing the face of retail, both online and in store. In a previous blog, I wrote about the importance of personalizing the customer experience. To date, a good deal of focus has been on customer experience but personalization can make a major impact in both increased revenue and customer loyalty. Personalized products … The post Personalizing the experience: One size doesn’t fit all appeared first on OpenText Blogs.
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