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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

Across arguably every industry, business leaders view a great customer experience strategy as a key differentiator. How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store.

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The Modern Mainframe is Automated, Protected and Connected  

OpenText Information Management

Traditional host systems can be pivotal for digital transformation. Learn how security and automation can bring mainframe access into the modern world. The post The Modern Mainframe is Automated, Protected and Connected appeared first on OpenText Blogs.

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The most valuable AI use cases for business

IBM Big Data Hub

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

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Customer Experience Trends: How To Stand Out From the Crowd

Reltio

Every organization — from mom and pop shops to pharmaceutical manufacturers — must adopt tools and techniques for providing the hyper-personalized experiences customers require at every touchpoint in their journey. . Big ideas like Digital transformation initiatives. Your Customer Experience Is Your Most Valuable Asset.

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The Third Modern Data Management Summit: Making Data Work!

Reltio

The event consisted of over 40 sessions and panels featured more than 60 speakers across industries. Speakers represented life sciences, healthcare, manufacturing, retail, consumer goods, financial services, consulting services, and hi-tech. Attendees represented over 200 companies from across the United States.

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AI use cases, job opportunities set to explode this year

DXC Technology

Artificial intelligence (AI) already is changing industries across the world, from manufacturing to healthcare to technology to retail. But the changes really are just beginning; AI’s infiltration of every aspect of our economy, culture, and personal lives will only intensify and accelerate.

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Process Excellence: A transformational lever to extreme automation

IBM Big Data Hub

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

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