Remove Customer Experience Remove Insurance Remove Security Remove Survey
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The Financial Service and Insurance Industries Need Intelligent Document Processing; Here’s Why

Rocket Software

Analyst firm IDC recently published a Vendor Spotlight report featuring ASG Mobius Content Services (Mobius) and its applications in the financial service and insurance industries. Read on to learn how Mobius helps customers manage content from capture to distribution, and more of the highlights from IDC’s research.

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How IBM and AWS are partnering to deliver the promise of AI for business

IBM Big Data Hub

According to a survey by the MIT Sloan Management Review, nearly 85% of executives believe generative AI will enable their companies to obtain or sustain a competitive advantage. AWS’s scalable infrastructure allows for rapid, large-scale implementation, ensuring agility and data security.

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Attention all businesses: Data security is the way to your customers? hearts (and wallets)!

Thales Cloud Protection & Licensing

For years now many organisations have approached data security with a sense of reluctance. This approach has, undoubtedly, helped to create a mood whereby organisations realise they can’t ignore data security matters, but continue to invest somewhat reluctantly. But imagine if we lived in a world where security was cool.

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The 7 most common data quality issues

Collibra

Incomplete or inaccurate data, security problems, hidden data – the list is endless. Several surveys reveal the extent of cost damages across many verticals due to the problems associated with data quality. Duplication of contact details, for example, affects customer experience significantly. Inconsistent data .

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Is Your Customer Experience Future-Ready?

Reltio

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

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Say Goodbye to Legacy MDM, Say Hello to Reltio to Power Connected Customer Experiences

Reltio

I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. Check out this global survey on personalization by BCG.

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Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance

Information Governance Perspectives

The usual checkbox compliance, ad-hoc governance, and reactive information security policies will fail, if they haven’t already, and create too much organizational risk. And we see that finding those metrics to measure their programs is somewhat lacking for the majority of those surveyed. So why is that?