Info Source

NOVEMBER 13, 2023

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

Information capture 52

Information capture Marketing Records Management Paper 52

IBM Big Data Hub

OCTOBER 16, 2023

ML also helps drive personalized marketing initiatives by identifying the offerings that might meet a specific customer’s interests. One bank using a watsonx Assistant system for customer service found the chatbot answered 96% of all customer questions correctly, quickly, consistently, and in multiple languages.

Marketing 51

Marketing Data science e-Discovery Artificial Intelligence 51

ARMA International

SEPTEMBER 13, 2021

For example, re-packing corporate records can help weave a narrative to promote a brand, enhance corporate social responsibility outreach programs, improve employee loyalty, enhance diversity, equality and inclusion training, and highlight environment, social and governance initiatives. Digital Experience Platforms (DXP).

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

Info Source

DECEMBER 8, 2023

The lack of Telecoms infrastructure and digital skill development presents a hurdle; however, where investments by local government or overarching organisations close the gap, they will enable in particular economies with young populations. The Public Sector, which consists of Federal, State and Local Government (incl.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

Info Source

SEPTEMBER 15, 2023

The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. The Public Sector, which consists of Federal, State and Local Government (incl.

Information capture 52

Information capture Marketing Records Management Customer Experience 52

IBM Big Data Hub

MARCH 28, 2024

As cloud computing continues to transform the enterprise workplace, private cloud infrastructure is evolving in lockstep, helping organizations in industries like healthcare, government and finance customize control over their data to meet compliance, privacy, security and other business needs. billion by 2033, up from USD 92.64

Cloud 110

Cloud Energy and Utilities Compliance Privacy 110

Reltio

OCTOBER 24, 2018

Five years ago this initiative would have been too big of a burden for companies because customer data is siloed throughout organizations in dozens or hundreds of separate systems. GDPR has irreversibly changed the landscape for single customer view data projects for companies doing business in Europe.

Data Privacy 74

Data Privacy Privacy GDPR Compliance 74