IBM Big Data Hub

JANUARY 15, 2024

While digital transformation has been a trend for some years, emerging technologies have made this movement even more important. They face an ever-increasing cadre of startups and established organizations, all of whom are also trying to keep up to date on digital transformation trends to achieve a competitive edge.

Digital transformation 77

Digital transformation Customer Experience Artificial Intelligence IoT 77

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 87

Artificial Intelligence Retail Unstructured data Insurance 87

Rocket Software

MARCH 11, 2022

Improve experiences. According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. Increase mobility and access.

Retail 52

Retail Manufacturing Compliance Access 52

Reltio

JULY 2, 2019

“As we move into a more automated age – where things are delivered by black-box techniques, deep learning and AI – it is even more important for the data to be correct because otherwise it will impact the customer experience.

Analytics 58

Analytics Insurance Artificial Intelligence Data science 58

Reltio

JULY 31, 2019

Now businesses are acquiring as much data as they can, trying to exploit it to drive innovation and new customer experiences. What trends or changes do you predict to the data management arena in the next few years? Business moved faster than our ability to change the technology based on these relational database models.

Analytics 49

Analytics Blockchain Cloud Artificial Intelligence 49

Info Source

SEPTEMBER 15, 2023

The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. The Healthcare and Manufacturing segments reflect major industry sectors related to demand for Capture & IDP Solutions in 2022.

Information capture 52

Information capture Marketing Records Management Customer Experience 52

Reltio

JULY 10, 2019

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. They then have the trust and credentials to win more of their customers’ business so they can build and maintain long-term relationships.

MDM 40

MDM Sales Digital transformation Cloud 40