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How to achieve high-impact personalization at scale with managed marketing services

IBM Big Data Hub

Benefits include improved market performance and reduced costs, revenue growth through deep customer understanding and actionable insights, and exceptional experiences for customers and marketers. This leads to stronger customer relationships, which leads to higher customer value.

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Unlocking value: Top digital transformation trends

IBM Big Data Hub

It will also create smarter chatbots that can tackle simple questions, which will improve the customer experience while freeing up customer service reps to take on larger-order problems. Financial services providers increased their usage of APIs to be able to tap into greater ecosystems and connect with more partners.

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5 things to know: IBM Cloud’s mission to accelerate innovation for clients

IBM Big Data Hub

With IBM Cloud for Financial Services , a first-of-its-kind cloud with built-in controls informed by the industry, we are working to help clients on their missions to mitigate this risk, positioning financial services and other regulated industries to host applications and workloads in the cloud in a secured environment.

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5 things to know: Driving innovation with AI and hybrid cloud in the year ahead

IBM Big Data Hub

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

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How can banks succeed in the digital banking era?

Thales Cloud Protection & Licensing

The full digitization of contracts, subscriptions and consumption of services. This drive towards digital transformation allowed financial services to be one of the sectors that better weathered the Covid 19 pandemic. Financial institutions find themselves in a difficult situation. How Thales can help.

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The Need for Real-Time Customer Data is Exploding

Reltio

In May 2020, I sat down with Rob Fuller , Customer Data Orchestration Practice Lead at Accenture Interactive, for a conversation about a timely topic: Customer Experience. Jakki: What impact has COVID-19 had on your clients' digital transformation initiatives focused on customer experience? Full steam ahead.

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Why Modernization Must Start with Your Employee Workflows

Rocket Software

People – employees, stakeholders, customers and other end-users – should always remain the focus of modernization efforts. When organizations are determining how to modernize their operations, the place to begin is by considering their employee workflows. Improve User Experience.