Customer Experience Digital transformation Government Survey 
AIIM
APRIL 21, 2022
Next-level customer service. Because I had a remarkable customer experience with Hello Fresh, and now I expect to have just as good an experience with your organization. If Hello Fresh has an easy-to-use website and home run customer service, your shared customers are going to expect the same from you.
AIIM
APRIL 1, 2019
Every organization is on – or should be on – a Digital Transformation journey. At the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. How are the spending patterns for Content Services changing and evolving?
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AIIM
AUGUST 21, 2019
At the heart of any digital transformation journey is information. As a result, an organization’s information is its most valuable asset; the common denominator in customer experience, business agility, operational excellence, and automation. What can you do to find a meaningful path to digital transformation?
AIIM
JULY 24, 2019
Earlier this year AIIM conducted a survey, in partnership with Parascript , called “The Leaders in Capture.” Indeed, 100% of the survey participants are actively involved with managing the planning, selection, configuration, or operation of a document capture. Survey Findings. FREE Infographic: Intelligent Automation Trends].
Collibra
MARCH 6, 2024
AI starts with trusted data SAP Datasphere and Collibra offer enterprises a business data fabric architecture that can govern SAP and non-SAP data, delivering trusted data to all users no matter where it resides. The answer is that your organization needs AI governance. Answer: AI governance.
AIIM
APRIL 21, 2023
Filled with insights and trends that organizations should take note of, the report results from a survey conducted among AIIM members. One of the key findings of the report is the growing importance of IIM in the context of digital transformation. Consider information governance and interoperability when adding new systems.”
Reltio
APRIL 25, 2019
Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”
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