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Retail technology and frontline workers: Delivering unforgettable customer experiences

IBM Big Data Hub

The retail industry employs millions of people, and next-generation retail employees will be significantly impacted by the rise of generative AI. With generative AI, retailers can fine-tune inventory and adapt store layouts in real-time, improving navigation, product visibility and stock management.”

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

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AI in retail and the rise of the purpose-driven consumer

IBM Big Data Hub

That retail has experienced extreme disruption in recent years is beyond questioning. Even before Covid turned the world on its head, headlines about the so-called “retail apocalypse” were near-ubiquitous in the media. Retail isn’t just big, it’s huge — the National Retail Federation expects sales to grow by as much as 13.5%

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Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail.

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J. Renee Group Steps up seasonal sales 

OpenText Information Management

Renee Group has designed and manufactured bold footwear styles across a range of categories, including comfort, casual dress, dress, and special occasion. Renee Group Steps up seasonal sales appeared first on OpenText Blogs. Renee Group Steps up seasonal sales appeared first on OpenText Blogs.

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Manutan Group combines digital services with the human touch to delight customers

OpenText Information Management

At Manutan Group, we equip businesses and communities with the products and services they require to succeed. Headquartered in France, our group has three divisions, serving companies, local authorities, and tradespeople, employing 2,100 people across 26 subsidiaries.

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Ransomware Hit ATM Giant Diebold Nixdorf

Krebs on Security

Diebold Nixdorf , a major provider of automatic teller machines (ATMs) and payment technology to banks and retailers, recently suffered a ransomware attack that disrupted some operations. The 35,000-employee company also produces point-of-sale systems and software used by many retailers.