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Future of supply chain collaboration – How is your organization tackling these 3 challenges?

OpenText Information Management

Boosted by increased attention from top management – and in some cases by government initiatives – investments in supply chain technology aimed at addressing the related challenges are driving digital transformation in global supply chains at an unprecedented speed and scale.

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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Modern MDM: Simpler, Cost Effective Digital Transformation.

MDM 52
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Reltio is recognized a Leader in The Forrester Wave™: Master Data Management, Q2 2023

Reltio

That’s why the quest for clean, connected, and actionable real-time data has become the linchpin of every successful digital transformation, even in this budget-constrained era. When done well, master data management (MDM) transforms enterprise data from a chronic source of frustration to its most valuable asset.

MDM 98
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SINGAPORE: Proposed Guidelines on Use of Personal Data in AI Systems

DLA Piper Privacy Matters

Navigating B2B AI deployments : Where businesses engage professional service providers to provide bespoke or fully customisable AI systems, such service providers may be acting as data intermediaries / data processors and are subject to obligations under the PDPA in relation to the protection and retention of personal data.

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Creating a holistic 360-degree “citizen” view with data and AI

IBM Big Data Hub

The key is making sure all this data is transparent and responsibly governed for privacy and security. In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points.

B2C 52
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State of the Global Capture & IDP Market

Info Source

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. The Public Sector is in an earlier state of digital transformation compared to the private sector, which became apparent during the pandemic.

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The Digital Divide Is Widening – Closing Major Deficits in Digital Transformation Will Drive Capture Demand.