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TDC Digital leverages IBM Cloud for transparent billing and improved customer satisfaction

IBM Big Data Hub

With the rise of cloud computing, web-based ERP providers increasingly offer Software as a Service (SaaS) solutions, which have become a popular option for businesses of all sizes. The rapid growth of global web-based ERP solution providers The global cloud ERP market is expected to grow at a CAGR of 15%, from USD 64.7 billion by 2027.

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Connected products at the edge

IBM Big Data Hub

This is especially true in manufacturing and industrial engineering. which involves the integration of advanced digital technologies and IoT into manufacturing processes and connected devices that transmit and receive instructions and data. Smart components (phones, tablets, sensors, microprocessors and analytics).

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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.

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Win the connected and autonomous car race while protecting data privacy

Thales Cloud Protection & Licensing

To enable this revolution, automobile manufacturers and their supply chain partners have rapidly adopted new technologies to better serve customers and win competitive advantages: Embedding high-speed connectivity in vehicles to improve customer experience and entertainment as well as real-time diagnostics and OTA updates.

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Unlocking value: Top digital transformation trends

IBM Big Data Hub

It will also create smarter chatbots that can tackle simple questions, which will improve the customer experience while freeing up customer service reps to take on larger-order problems. Trend: Cloud computing Organizations have spent the past few years migrating to the cloud.

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The software-defined vehicle: The architecture behind the next evolution of the automotive industry

IBM Big Data Hub

A close-up of the SDV architecture The infrastructure layer This layer includes not only the vehicle but also the telco equipment, roadside units, smart city systems and similar components, as well as various backend systems of the original equipment manufacturers (OEMs).

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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents. See what’s ahead AI can assist with forecasting.