OpenText Information Management

APRIL 4, 2024

As B2B SaaS companies gained popularity in the early 2000s, vendors faced a challenge: neglecting customer training and retention led to frustrated users grappling with complex software, resulting in higher churn rates and reduced profitability. What is customer success? Customer success grew out of the boom in SaaS companies.

Sales 62

Sales B2B Communications Insurance 62

Reltio

JUNE 12, 2020

1-2 Previous Roles & Companies: Worked as a consultant with general insurers, Lloyd’s market firms, brokers and reinsurers, including Beazley Group and RSA. B2B, B2C or B2B2C: B2B. Summary: Charles specializes in data governance, data quality and data strategy for the insurance industry. Company: DataZed.

Insurance 52

Insurance Customer Experience B2B MDM 52

Reltio

SEPTEMBER 13, 2022

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9

MDM 52

MDM B2C IT B2B 52

Info Source

NOVEMBER 13, 2023

This market dynamic will cause an accelerated shift in the vendor ecosystem, caused by a strong demand for IDP solutions as well as content management solutions including AI-based analytics. In EMEA , the Finance segment, consisting of Banking and Insurance, continues to account for one third of the regional Capture & IDP market in 2022.

Information capture 52

Information capture Marketing Records Management Paper 52

Info Source

OCTOBER 21, 2022

Data is extracted, validated, and augmented to create the required information for a business process related to an Accounting Workflow, Case Management type applications, to comply with Records Management requirements or to fulfill analytics or discovery needs.

Marketing 52

Marketing Digital transformation Sales Paper 52

Reltio

OCTOBER 22, 2020

But the same holds true for other industries like telco, insurance, CPG, retail and life sciences. It is also the insight-ready data used for business intelligence (BI), data science and analytics. . I am one person, but I may be using different email addresses and have different needs based on my role in any interaction.

Personal data 59

Personal data Marketing Customer Experience Retail 59

Reltio

MAY 14, 2024

Data fragmentation and silos are common challenges faced by various industries, including financial services, insurance, B2B, and retail. Financial institutions struggle with regulatory compliance, while insurance companies face inefficiencies in underwriting and claims due to siloed data.

Marketing 52

Marketing Cloud MDM Digital transformation 52