OpenText Information Management

AUGUST 23, 2021

That’s when you reach for the stock photo library to fill the gap. Traditionally, you have to browse the library to find what … The post Shutterstock integration for OpenText Media Management appeared first on OpenText Blogs. Something (a piece of collateral, a video, instore signage, etc.)

Libraries 62

Libraries Customer Experience 62

IBM Big Data Hub

DECEMBER 15, 2023

Customer service is a necessary component of this strategy. Good customer service can increase brand loyalty and bad customer service can hurt customer retention. Providing great customer experience is the best way to maintain an organization’s competitive advantage.

Artificial Intelligence 67

Artificial Intelligence Customer Experience Communications Libraries 67

IBM Big Data Hub

SEPTEMBER 27, 2023

It is achieved through observing real-time frameworks, performance-monitoring libraries and crash-reporting tools. By integrating observability mechanisms into mobile apps, developers can gain insights into user interactions, performance bottlenecks and errors, helping improve user experience and overall app quality.

Customer Experience 70

Customer Experience Cloud Libraries Sales 70

IBM Big Data Hub

NOVEMBER 24, 2023

skills and infrastructure) Duplicative capabilities (including data) resulting in duplication of business rules and the like give rise to inconsistent customer experience. The post Application modernization overview appeared first on IBM Blog.

Cloud 89

Cloud Customer Experience Mining Marketing 89

IBM Big Data Hub

DECEMBER 1, 2023

This approach can accelerate speed to market by providing enhanced capabilities for the development of innovative products and services to help grow the business, and it can also improve the overall customer experience. Several prominent companies in every geography are working with IBM on their core modernization journey.

Insurance 97

Insurance Digital transformation Customer Experience Cloud 97

IBM Big Data Hub

SEPTEMBER 19, 2023

AI can also help drive automated outreach that anticipates customers’ needs and issues, along with personalized marketing that can drive boosted sales and optimize the customer experience. CSPs can take advantage of watsonx.ai

Artificial Intelligence 108

Artificial Intelligence Customer Experience Information architecture Libraries 108

ARMA International

SEPTEMBER 13, 2021

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Customer Data Platforms (CDP). Digital Experience Platforms (DXP).

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59