Blog Customer Experience Libraries Mining 
IBM Big Data Hub
NOVEMBER 24, 2023
skills and infrastructure) Duplicative capabilities (including data) resulting in duplication of business rules and the like give rise to inconsistent customer experience. The post Application modernization overview appeared first on IBM Blog.
ARMA International
SEPTEMBER 13, 2021
For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Customer Data Platforms (CDP). Digital Experience Platforms (DXP). Data Analytics.
ARMA International
SEPTEMBER 22, 2021
Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers. They must look at the value of experiences across a range of products and services to increase brand recognition, customer loyalty, market share, business performance, and more.
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