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Customer experience in Financial Services

OpenText Information Management

In a recent blog, I wrote about the increasing prominence of AI in financial services. It’s one of the areas I’ll be presenting on at this year’s OpenText™ Enterprise World, our annual customer conference. The other session I’ll be holding is around customer experience.

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Connect with OpenText at Smarter Faster Payments 2023

OpenText Information Management

The Nacha Smarter Faster Payments Conference is one of the leading events in the payments industry. The annual conference brings together experts, innovators, and practitioners from across the payments landscape to explore the latest trends, technologies, and innovations in the constantly evolving world of financial services.

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In Case You Missed It: Money 20/20 Conference Highlights

Thales Cloud Protection & Licensing

Money 20/20 is always one of my favorite conferences to attend. The conference features a variety of topics and sessions regarding all aspects of financial services, from cryptocurrency to banking. As one of the conference speakers stated, “if it is not on mobile forget it.”. Digital Payments. Payments Race.

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At IBM Think, partners are front and center

IBM Big Data Hub

So, it should come as no surprise that partners are front and center during our annual Think conference this week. Our partners are making a difference In my last blog , I talked about how far we’ve come with our partner program and our efforts to meet clients where they are.

Cloud 99
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The U.S. Office of the Comptroller of the Currency Seeks Comment on Digital Innovation by Banks

Data Matters

The ANPR also focuses on critical new technologies such as distributed ledgers and artificial intelligence, asking, for example: “What types of activities related to cryptocurrencies or cryptoassets are financial services companies or bank customers engaged? See also Nikhilesh De, A key bank regulator in the U.S. The post The U.S.

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Money20/20 USA, Part I: Revolution or Evolution?

Thales Cloud Protection & Licensing

The Money 20/20 conference and exhibition in Las Vegas this year was a first for me. The physical floor space, the number of speakers (500 we were told) and the diversity of the streams were so vast that it made all the numerous payment industry conferences I attended for the past 20 years seem like small gatherings in comparison.

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“Cryptoassets are here to stay”: EU Authorities to Provide Guidance on Cryptocurrencies and ICOs

Data Matters

As part of the public discussion, the Commission, the European Securities and Markets Authority (ESMA), the European Banking Authority (EBA) and the UK Financial Conduct Authority (FCA) were present to provide their thoughts. Firms interested in cryptoassets should watch for EU regulatory guidance later this year. 3 Available at [link].