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Respecting Privacy and Data Protection: World Consumer Rights Day

Thales Cloud Protection & Licensing

It’s estimated that more than 20% of retail sales will come from eCommerce in 2023 (rising to nearly 25% in 2026), illustrating the magnitude of digital transactions. It’s not only consumers and retailers taking notice of this trend, of course. Privacy and data protection are not the only things consumers expect from a retailer.

Privacy 71
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This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

For inward-facing executives, it was a huge operational and security nightmare to suddenly shift to a remote form of working and adoption of cloud-based solutions to mitigate the imperfections of relying on company servers. Retail companies, for example, were forced to speed up their digital presence to avoid being totally disrupted.

B2C 87
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NEW TECH: Cequence Security launches platform to shield apps, APIs from malicious botnets

The Last Watchdog

And innovation is percolating among newer entrants, like PerimeterX, Shape Security and Signal Sciences. This week a new entrant in this field, Cequence Security , formally launched what it describes as a “game-changing” application security platform. Shifting security challenge.

Security 140
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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9

MDM 52
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FIRST SANCTION OF AN ONLINE SHOES COMPANY BY CNIL ACTING AS A LEAD AUTHORITY FOR SEVERAL INFRINGEMENTS TO GDPR REQUIREMENTS

DLA Piper Privacy Matters

On 28 July 2020, the French Supervisory Authority (the “CNIL”) sanctioned the online shoes retail company, SPARTOO SAS, by a €250,000 fine and an injunction to comply with GDPR within 3 months under penalty for various non-compliances with the GDPR of the personal data processing related to clients, prospects and employees [1].

GDPR 93
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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” According to Accenture , 71% of retail executives believe digital demographics are expanding the number of ways they deliver products and services.

Retail 78
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DC SEO 3.0 & Internet Marketing Top 10 2014 Tips for Local or Small Businesses

Interactive Information Management

Our insight comes from many places, though primarily from the experiences of our long list of DC area clients - ranging from IT and B2B service companies, to retail, B2C and startup businesses. Don't forget to include an "Information Architect" on your web design team - a critical professional in our opinion for the next year.