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Respecting Privacy and Data Protection: World Consumer Rights Day

Thales Cloud Protection & Licensing

It’s estimated that more than 20% of retail sales will come from eCommerce in 2023 (rising to nearly 25% in 2026), illustrating the magnitude of digital transactions. It’s not only consumers and retailers taking notice of this trend, of course. Privacy and data protection are not the only things consumers expect from a retailer.

Privacy 71
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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9

MDM 52
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DC SEO 3.0 & Internet Marketing Top 10 2014 Tips for Local or Small Businesses

Interactive Information Management

Our insight comes from many places, though primarily from the experiences of our long list of DC area clients - ranging from IT and B2B service companies, to retail, B2C and startup businesses. Don't forget to include an "Information Architect" on your web design team - a critical professional in our opinion for the next year.

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Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Reltio

Reltio scored well in matching, context, governance, business templates, deployment, security, and scalability. Our cloud-native, multi-tenant SaaS offering allows access to continuous innovation and agility with top-notch enterprise-class scalability, high availability, and security without having to set it up and manage it.

MDM 98
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Is Your Customer Experience Future-Ready?

Reltio

How do you ensure security and privacy while personalizing the customer experience? Do you have fail-safe processes to guarantee security of customer data? White Paper: The Golden Path to B2C Customer 360 – What We Learned from World’s Largest Retail & Consumer Brands. For Future.