Remove B2C Remove Digital transformation Remove Retail Remove Security
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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 57
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This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

forced organizations of all sizes to drastically accelerate their digital transformation projects. For inward-facing executives, it was a huge operational and security nightmare to suddenly shift to a remote form of working and adoption of cloud-based solutions to mitigate the imperfections of relying on company servers.

B2C 87
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NEW TECH: Cequence Security launches platform to shield apps, APIs from malicious botnets

The Last Watchdog

The attackers have a vast, pliable attack surface to bombard: essentially all of the externally-facing web apps, mobile apps and API services that organizations are increasingly embracing, in order to stay in step with digital transformation. Shifting security challenge.

Security 140
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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Modern MDM: Simpler, Cost Effective Digital Transformation.

MDM 52
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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” Therefore, they use connected customer 360 profiles to power connected, hyper-personalized experiences across digital and human interactions.

Retail 78
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Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Reltio

Your data fuels your business and your digital transformation. Your ability to run a digital business and make insightful decisions depends heavily on how well you manage your core data. Reltio scored well in matching, context, governance, business templates, deployment, security, and scalability.

MDM 98
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Is Your Customer Experience Future-Ready?

Reltio

How do you ensure security and privacy while personalizing the customer experience? How does your customer experience strategy fit in your organization’s digital transformation strategy? For digital transformation to be effective, Blake points out, it must be long-term, continuous, and involve every employee.