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How to Tackle the Information Chaos Problem

AIIM

There are paper based business inputs and there are vast amounts of digital documents coming to you in various formats – such as video, phone calls, chat logs, web analytics and more – and from multiple sources including social media channels, customer care centers, online and offline. Consumerization drives these changing requirements.

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Global Capture & IDP Vertical Market Analysis

Info Source

It has followed Document Capture since its early stages when the key focus was to replace archives of paper documents and with electronic copies that were searchable, accessible for staff in different locations and compliant with growing requirements for records management.

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State of the EMEA Information Capture & IDP Market 2022/2023

Info Source

The input sources related to the digitisation of paper-based business inputs i.e., scanners, MFPs, and fax machines remained stable in 2022. Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media.

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Creating a holistic 360-degree “citizen” view with data and AI

IBM Big Data Hub

In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points. Suspected factors include slow modernization — until recently, all WIC benefits were still delivered as paper vouchers — and persistent stigma against federal assistance.

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State of the Global Capture & IDP Market

Info Source

Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. CAPTURE INPUT SOURCES.

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eIDAS 2.0 REGULATION WILL CHANGE IDP USE CASES INCLUDING ID CAPTURE IN THE EU

Info Source

The expanded regulation has far reaching implications for software vendors, service providers and public and private organisations with a focus on Government to Consumer (G2C) and Business to Consumer (B2C) end customers. A large number of use cases in the Capture & IDP market involve ID Capture and verification as one of the input steps.

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In 2022, we expect digital inputs to business transactions to grow over 10%, while paper-based inputs will continue to decline.