Info Source

NOVEMBER 13, 2023

The input sources related to the digitisation of paper-based business inputs i.e., scanners, MFPs, and fax machines remained stable in 2022. Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media.

Information capture 52

Information capture Marketing Records Management Paper 52

Info Source

MAY 30, 2024

ADVANCED AI TECHNOLOGY WILL ACCELERATE IDP DEMAND IN 2024 AND BEYOND In creasing operating costs and a shortage of knowledge workers, along with in creasing expectations for fast and seamless B2C and B2B transactions, is driving demand for process automation solutions. I refer to these files as “dark data.”

B2C 40

B2C Marketing Customer Experience Metadata 40

IBM Big Data Hub

SEPTEMBER 26, 2022

The key is making sure all this data is transparent and responsibly governed for privacy and security. In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points.

B2C 52

B2C Analytics B2B Digital transformation 52

Info Source

OCTOBER 21, 2022

Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. In 2021 Federal / National Government investments continued to stall based on their focus on compensation for the pandemic.

Marketing 52

Marketing Digital transformation Sales Paper 52

Info Source

JULY 18, 2023

It will become mandatory for government agencies and businesses in select verticals within the next 2 years. The expanded regulation has far reaching implications for software vendors, service providers and public and private organisations with a focus on Government to Consumer (G2C) and Business to Consumer (B2C) end customers.

Authentication 52

Authentication e-Delivery B2C Marketing 52

Reltio

APRIL 25, 2019

A enterprise-wide Customer 360 solution makes it easier for organizations to comply with regulations, by creating a single source of customer information blending profile, interaction, and transaction data from all sources, complete with data governance and trace-ability to meet all compliance needs. For Future.

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. In 2022, we expect digital inputs to business transactions to grow over 10%, while paper-based inputs will continue to decline.

Information capture 59

Information capture Marketing Digital transformation Cloud 59