Info Source

FEBRUARY 20, 2023

It has followed Document Capture since its early stages when the key focus was to replace archives of paper documents and with electronic copies that were searchable, accessible for staff in different locations and compliant with growing requirements for records management.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Info Source

MAY 30, 2024

ADVANCED AI TECHNOLOGY WILL ACCELERATE IDP DEMAND IN 2024 AND BEYOND In creasing operating costs and a shortage of knowledge workers, along with in creasing expectations for fast and seamless B2C and B2B transactions, is driving demand for process automation solutions. I am presenting on the to pic at the 2024 AI IM conference.

B2C 40

B2C Marketing Customer Experience Metadata 40

Info Source

NOVEMBER 13, 2023

The input sources related to the digitisation of paper-based business inputs i.e., scanners, MFPs, and fax machines remained stable in 2022. For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years.

Information capture 52

Information capture Marketing Records Management Paper 52

Reltio

MAY 21, 2019

” “So you like the whole experience.” Oh, you want us to leverage customer experience for loyalty?” In the modern connected age, customer expectations have changed. Millennials in particular, place a premium on experience and at times are ready to forego financial rewards of loyalty.

Customer Experience 89

Customer Experience Retail B2C Marketing 89

IBM Big Data Hub

SEPTEMBER 26, 2022

It also provides a strong foundation for 360-degree views of customers , or in this case citizens rather than customers. In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points.

B2C 52

B2C Analytics B2B Digital transformation 52

Info Source

OCTOBER 21, 2022

Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. CAPTURE INPUT SOURCES.

Marketing 52

Marketing Digital transformation Sales Paper 52

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75