Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance. How can retailers rise to meet these demands?

Privacy 71

Privacy Retail Customer Experience B2C 71

Collibra

AUGUST 7, 2020

Aiming to gain a competitive advantage through personalized customer experience and improved efficiency, they often look for third-party data to augment the internal data sets. In a large B2B or B2C enterprise, hundreds of thousands of dollars are wasted on redundant third-party data purchase every year.

Customer Experience 59

Customer Experience B2C Metadata Marketing 59

IBM Big Data Hub

SEPTEMBER 26, 2022

The key is making sure all this data is transparent and responsibly governed for privacy and security. It also provides a strong foundation for 360-degree views of customers , or in this case citizens rather than customers.

B2C 52

B2C Analytics B2B Digital transformation 52

Reltio

JUNE 12, 2020

Title: Founder & Data Governance Consultant. 1 sentence company description: DataZed is a consultancy that works with organizations to improve their data quality, data governance and data strategy. B2B, B2C or B2B2C: B2B. Of knowing how and what to do with it to drive great customer experiences.

Insurance 52

Insurance Customer Experience B2B MDM 52

Info Source

NOVEMBER 13, 2023

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

Information capture 52

Information capture Marketing Records Management Paper 52

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Info Source

OCTOBER 21, 2022

In 2021 Federal / National Government investments continued to stall based on their focus on compensation for the pandemic. State and Local government investments grew at a moderate pace in 2021, after a peak investment year 2020. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.

Marketing 52

Marketing Digital transformation Sales Paper 52