Remove B2C Remove Customer Experience Remove Government Remove Insurance
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Data Innovator Spotlight - Interview with Charles Joseph, DataZed

Reltio

Title: Founder & Data Governance Consultant. 1 sentence company description: DataZed is a consultancy that works with organizations to improve their data quality, data governance and data strategy. B2B, B2C or B2B2C: B2B. Company: DataZed. Years in Position: Over 10 years. Years in Position: Over 10 years.

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State of the EMEA Information Capture & IDP Market 2022/2023

Info Source

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

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State of the Global Capture & IDP Market

Info Source

Demand for solutions to automate processes in the Finance Segment, in which we include BFSI and Insurance, grew strongly in 2021. In 2021 Federal / National Government investments continued to stall based on their focus on compensation for the pandemic. The Manufacturing sector recovered strongly in 2021.

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Is Your Customer Experience Future-Ready?

Reltio

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.