Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance.

Privacy 71

Privacy Retail Customer Experience B2C 71

IBM Big Data Hub

SEPTEMBER 26, 2022

The key is making sure all this data is transparent and responsibly governed for privacy and security. It also provides a strong foundation for 360-degree views of customers , or in this case citizens rather than customers.

B2C 52

B2C Analytics B2B Digital transformation 52

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. They have been able to secure impressive amounts of VC funding and valuation levels that were unheard of in the Information Capture market.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. They have been able to secure impressive amounts of VC funding and valuation levels that were unheard of in the Information Capture market.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

Reltio

DECEMBER 10, 2021

Reltio scored well in matching, context, governance, business templates, deployment, security, and scalability. Reference customers liked its capabilities around user-friendly search, ease to manage, and reliability, as well as its well-managed software-as-a-service (SaaS) platform.”. Continuous Data Quality and Governance.

MDM 98

MDM Analytics Digital transformation Cloud 98