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State of the Global Capture & IDP Market

Info Source

The demand for Capture & IDP solutions in 2021 was particularly strong in North America, where sales grew in double digits, including some projects that had been delayed due to the pandemic in 2020. Sales of Capture & Capture-related RPA solutions into Accounting use cases were particularly strong in 2021.

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Global Capture & IDP Vertical Market Analysis

Info Source

For example, an auto insurance claim often involves an e-form for the FNOL, plus paper based or digital documents covering the police report and the assessment of the repair shop but also photos or video documentation of the damage. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The other market dynamic is the shift to communicating via multiple input channels using a wide range of formats often related to the same “case.”

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8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. The other market dynamic is the shift to communicating via multiple input channels using a wide range of formats often related to the same “case.”

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Say Goodbye to Legacy MDM, Say Hello to Reltio to Power Connected Customer Experiences

Reltio

In speaking with their leadership teams and stakeholders in digital and marketing , sales , customer service, loyalty and customer experience , compliance and data science and customer analytics, they quickly learned that business needs for customer data has grown exponentially.