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Artificial Intelligence: a new frontier to customer experience

OpenText Information Management

Facing heightened competition and increasing demands from customers, many organisations are now leveraging Artificial Intelligence (AI) to stay ahead of the curve. According to the … The post Artificial Intelligence: a new frontier to customer experience appeared first on OpenText Blogs.

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FCA sets out plans to make Big Tech a priority and provides update on its approach to AI

Data Protection Report

The speech also covered the FCA’s response to the Government’s White Paper on Artificial Intelligence ( AI ), which was also published in parallel with the speech. Work with Big Tech firms to examine whether their data from their data from their core digital activities would be valuable in certain retail financial markets.

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New York Department of Financial Services Issues Guidance Regarding Life Insurers’ Use of External Consumer Data in Underwriting

Data Matters

On January 18, 2019, the New York State Department of Financial Services (NYDFS) issued Circular Letter 2019-1 (the Circular Letter), addressing insurers’ use of external consumer data and information sources in underwriting for life insurance.

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Customer experience examples that drive value

IBM Big Data Hub

For example, a retailer can offer a discount or free item on the customer’s birthday. For instance, a retailer might give a 10 percent discount on every purchase, reducing churn. Organizations that do not sell directly online can help customers find where their products are retailed for less.

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The most valuable AI use cases for business

IBM Big Data Hub

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system.

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IBM and Tata Consulting Services collaborate to drive hybrid cloud adoption with IBM Power Virtual Server

IBM Big Data Hub

Our partnership benefits from IBM’s expertise in cloud computing , artificial intelligence (AI) and analytics, and TCS’s experience in digital transformation, consulting and cloud-engineering services. This upgrade resulted in improved overall performance. ” —Sureshkumar J, TCS iSeries Chief Architect.

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Automated governance and trustworthy AI

IBM Big Data Hub

Artificial intelligence is being infused slowly but surely into all aspects of our lives, and it will be ubiquitous in everyday life sooner than we might imagine. As an example, a large financial services firm could easily deploy hundreds or thousands of AI models to assist decision makers in various tasks. In the U.S.,