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Retail and CPG companies to focus on intelligence, engagement, and security in 2024

OpenText Information Management

The retail industry has always been at the forefront of technological innovation, constantly adapting to meet the evolving needs of consumers. As we step into 2024, retailers are poised for yet another transformative year, driven by cutting-edge technologies that promise to reshape the shopping experience.

Retail 57
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A Digital Transformation Lesson: Open Source Business Models

Bill Schmarzo - Dell EMC

Let’s call upon another old-school friend of the Big Data MBA community – Michael Porter – to understand how his Value Chain Analysis technique can help guide our business model and digital transformation discussion. Digital Transformation is About Business Model Transformations.

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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store. Previously, their direct customers were mostly retailers or resellers, who sold to the end users in store.

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A Digital Transformation Lesson: Open Source Business Models

Bill Schmarzo - Dell EMC

Let’s call upon another old-school friend of the Big Data MBA community – Michael Porter – to understand how his Value Chain Analysis technique can help guide our business model and digital transformation discussion. Digital Transformation is About Business Model Transformations.

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Digital transformation examples

IBM Big Data Hub

A digital transformation is an overhauled, digital-first approach to how a business is run. The digital world is evolving quickly with new products and digital technologies that require vigorous digital transformation initiatives. Why digital transformation?

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Customer experience examples that drive value

IBM Big Data Hub

For example, a retailer can offer a discount or free item on the customer’s birthday. For instance, a retailer might give a 10 percent discount on every purchase, reducing churn. Organizations that do not sell directly online can help customers find where their products are retailed for less.

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IBM and Tata Consulting Services collaborate to drive hybrid cloud adoption with IBM Power Virtual Server

IBM Big Data Hub

Our partnership benefits from IBM’s expertise in cloud computing , artificial intelligence (AI) and analytics, and TCS’s experience in digital transformation, consulting and cloud-engineering services. Accomplishing such projects and workloads requires precision, diligence and substantial experience.

Cloud 63