Collibra

JUNE 25, 2021

Duplication of contact details, for example, affects customer experience significantly. Duplicate data increases the probability of skewed analytical results. As training data, it can also produce skewed ML models. Rule-based data quality management can help you keep a check on duplicate and overlapping records.

Analytics 59

Analytics Customer Experience Unstructured data Metadata 59

Info Source

NOVEMBER 12, 2019

“With NLP and ML now native to the platform, Kofax customers are improving speed-to-value by understanding unstructured content in an automated manner and deriving value to determine next best actions,” said Chris Huff , Chief Strategy Officer at Kofax.

Digital transformation 40

Digital transformation Unstructured data Communications Customer Experience 40

IBM Big Data Hub

AUGUST 28, 2023

Named entity recognition (NER): NER extracts relevant information from unstructured data by identifying and classifying named entities (like person names, organizations, locations and dates) within the text. Popular algorithms for topic modeling include Latent Dirichlet Allocation (LDA) and non-negative matrix factorization (NMF).

Mining 58

Mining Marketing Artificial Intelligence Customer Experience 58

OpenText Information Management

APRIL 15, 2024

Let's explore these world-class innovations further: Innovations in OpenText Aviator OpenText™ Analytics & AI Aviator: The metamorphic impact of AI and analytics cannot be overstated. This scalable solution not only powers analytics at lower costs but it also has a positive environmental impact with 50% fewer servers needed.

Cloud 94

Cloud Analytics Digital transformation Customer Experience 94

OpenText Information Management

APRIL 15, 2024

Let's explore these world-class innovations further: Innovations in OpenText Aviator OpenText™ Aviator Platform : The metamorphic impact of AI and analytics cannot be overstated. This scalable solution not only powers analytics at lower costs but it also has a positive environmental impact with 50% fewer servers needed.

Cloud 96

Cloud Analytics Digital transformation Customer Experience 96

ARMA International

SEPTEMBER 22, 2021

Part 1 discussed the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how they are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

CGI

OCTOBER 31, 2018

Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI. The 2018 CGI Client Global Insights reveal that utilities recognize data as the new “digital capital.” What’s holding utilities back from delivering the benefits of data?

Energy and Utilities 40

Energy and Utilities Analytics Digital transformation Customer Experience 40

IBM Big Data Hub

SEPTEMBER 13, 2023

Generative AI holds all the potential to innovate beyond today’s process, technology and people constraints to a future where supply chains are foundational to delivering operational outcomes and a richer customer experience. There simply isn’t enough time or investment to uplift or replace these legacy investments.

Customer Experience 74

Customer Experience Unstructured data Blockchain Cloud 74

Reltio

OCTOBER 9, 2022

With the advent of big data processing, organizations can translate that data into knowledge that improves decision-making, performance and business processes. The ever-growing field of big data has presented both opportunities and challenges for businesses across a wide range of industries. Challenges in Managing Big Data.

Big data 52

Big data MDM Unstructured data Analytics 52

OpenText Information Management

JUNE 27, 2018

One of the big advantages of doing business in a digital world is being able to make use of the data exhaust left by practically every action and interaction—from what a person buys on Amazon to what newspapers or magazines they read, who they’re Facebook-chatting with and what time they drove across the Golden Gate … The post Give the people (..)

Unstructured data 44

Unstructured data Customer Experience Financial Services Artificial Intelligence 44

Reltio

JANUARY 28, 2021

It also powers your real-time operations across digital channels and human interactions such as call center and sales so you can deliver omnichannel connected customer experiences and boost NPS scores. What data you use, how you structure it, and who can access it all hinges on preserving data quality in legacy MDM systems.

MDM 98

MDM Customer Experience Marketing Government 98

IBM Big Data Hub

AUGUST 4, 2023

Data within a data fabric is defined using metadata and may be stored in a data lake, a low-cost storage environment that houses large stores of structured, semi-structured and unstructured data for business analytics, machine learning and other broad applications.

Analytics 64

Analytics Artificial Intelligence Digital transformation Access 64