IBM Big Data Hub

OCTOBER 30, 2023

IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data. A leading insurance player in Japan leverages this technology to infuse AI into their operations.

Analytics 78

Analytics Retail Cloud Insurance 78

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents. See what’s ahead AI can assist with forecasting.

Artificial Intelligence 83

Artificial Intelligence Retail Unstructured data Insurance 83

Collibra

SEPTEMBER 9, 2022

Duplication of contact details, for example, affects customer experience significantly. Duplicate data increases the probability of skewed analytical results. As training data, it can also produce skewed ML models. Rule-based data quality management can help you keep a check on duplicate and overlapping records.

Analytics 92

Analytics Customer Experience Marketing Unstructured data 92