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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 90
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Digital Transformation Examples: Three Industries Dominating Digital Transformation

erwin

The following three examples highlight the extent to which digital transformation is reshaping the nature of business and government and how we – as a society – interact with the world. Digital Transformation in Retail. The inherently competitive nature of retail has made the sector a leader in adopting data-driven strategy.

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#ModernDataMasters: Martin Squires, The Analysis Foundry

Reltio

Particularly the data governance side is beginning to be seen as really important. As we move into a more automated age – where things are delivered by black-box techniques, deep learning and AI – it is even more important for the data to be correct because otherwise it will impact the customer experience.

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Data Governance and Business Transformation

Collibra

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. What Forrester describes as “Data Governance 2.0” goes beyond the customer-centric model and regulatory constraints.

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How to Take Your Business to The Next Level with Data Intelligence

erwin

Data Intelligence is the analysis of multifaceted data to be used by companies to improve products and services offered and better support investments and business strategies in place. Enhance customer experience. Businesses are also able to use such information to provide customers with user-centric customer experience.

Analytics 103
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Solving change management for digital transformation: Put data in the lead

CGI

Digital transformation is well underway across the federal government and commercial industries—and the journey reveals complexities, new challenges and opportunities. The impetus for change comes from both within the government and from beyond. Solving change management for digital transformation: Put data in the lead.

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ABBYY Opens Office in Hong Kong to Strengthen Presence in Asia

Info Source

The retail industry and banking are the biggest spenders on AI in the region, with use cases such as fraud analysis and customer-facing process automation enabling self-service and improving customer experience. According to IDC , the spending on AI systems in Asia-Pacific is expected to reach $5.5 billion in 2022.