Armstrong Archives

APRIL 1, 2022

Deliver Better Customer Experiences. Many companies digitize records in order to deliver better customer experiences. The fact that these customer-facing departments have such widespread adoption of digitization tools suggests that improving customer experience is a priority. Consistency.

Customer Experience 52

Customer Experience Paper Records Management Archiving 52

Info Source

JULY 6, 2023

They acquire, classify, and convert unstructured and semi-structured information into enhanced usable data for use in business transactions, analytics, records management, discovery, and compliance applications. THE IMPACT OF CUSTOMER EXPERIENCE ON BUSINESS GROWTH Why is customer experience such a critical aspect for organisations?

Customer Experience 52

Customer Experience Communications Financial Services Insurance 52

AIIM

NOVEMBER 23, 2021

The key to this transformation is aligning information management decisions with business decisions. The C-suite wants to see governance practitioners and practices deliver tangible value back to the business by using information to support better customer experiences and customer intelligence." - Peggy Winton, CEO of AIIM.

Information governance 115

Information governance Government Customer Experience Archiving 115

Info Source

NOVEMBER 13, 2023

The market demand for Capture and IDP solutions continues to shift to business applications that automate business transactions, with Records Management being an important but secondary use case. The largest and growing use case is Case Management, such as onboarding and claims.

Information capture 52

Information capture Marketing Records Management Paper 52

Info Source

FEBRUARY 20, 2023

It has followed Document Capture since its early stages when the key focus was to replace archives of paper documents and with electronic copies that were searchable, accessible for staff in different locations and compliant with growing requirements for records management.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Info Source

OCTOBER 21, 2022

Data is extracted, validated, and augmented to create the required information for a business process related to an Accounting Workflow, Case Management type applications, to comply with Records Management requirements or to fulfill analytics or discovery needs.

Marketing 52

Marketing Digital transformation Sales Paper 52

AIIM

MARCH 12, 2018

- of Document Management. Getting Ahead of the Disruption Curve is Critical for Insurance Companies. 7 Key Changes in Content Management. 6 Tips on Asset Lifecycle Information Management. 4 Steps to Leverage What You Already Have and Know to Improve Customer Experiences. Tip Sheets.

ECM 90

ECM Digital transformation Digital preservation Content services 90