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Modern Records Management Puts the “I” in IIM

AIIM

That is the subject of a new eBook from AIIM titled How to Become a Modern Records Manager (and a Business Enabler). It explores ways to build a modern records management program that will put the “intelligent” into intelligent information management. Enrich customer experiences. Minimize risk.

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Records Management in the Intelligent Information Era

AIIM

Defining a New Era of Records Management. Records management has traditionally been significantly focused on compliance. We argued in the AIIM 2019 State of the Industry – Content Services that “[information management] is better sold indirectly – as a byproduct of automation and customer experience – than head-on.”.

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[Podcast] Forget What You Think You Know About Records Managers

AIIM

When you say, “I’m a Records Manager,” what's their response? If you’re like me when I tell family members I work for the Association of Intelligent Information Management, you probably see a somewhat puzzled face looking back at you. Have you ever been at a family gathering or dinner party and the topic of jobs comes up?

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How is content services automation revolutionizing records management and information governance?

AIIM

The rising volume of information and its potential value to customer experiences is changing what is needed from records management and information governance. Convincing management that they should even “care” about information governance is a problem for 48% of organizations.

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What is the Value of Records and Information Management?

AIIM

Now ask yourself – who is in charge of managing all of that information? In many cases, Records Management tasks are being done by people with little to no Records Management Training. centric processes and activities, we expect users to identify, declare, and manage their own digital records.

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What is Metadata and Why is it Important?

AIIM

Metadata offers significant benefits in terms of understanding information in new ways and in being able to leverage that intelligence to drive innovation and the customer experience. You should adopt the one most suitable and relevant to the context of your information management activities and the organization in which you work.

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Six Steps to Digital Transformation

AIIM

As a result, an organization’s information is its most valuable asset; the common denominator in customer experience, business agility, operational excellence, and automation. But traditional information management technologies and approaches are under pressure from the exploding volumes and diversity of information.