Remove Customer Experience Remove Education Remove Insurance Remove Records Management
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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. CURRENT VERTICAL MARKET BREAKDOWN The Finance segment (Banking and Financial Services combined with Insurance) represents the largest industry sector.

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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Depending on one’s role, the ECM solution might mean a content management system (CMS), web content management (WCM), knowledge management system (KMS), document management systems (DMS), and electronic documents and records management system (EDRMS). Customer Experience Risks. Knight, F.H.