IG Guru

AUGUST 6, 2020

The post Data Management Systems: Catalyst to a Better Customer Experience via Data Entry Outsourced Blog appeared first on IG GURU. Check out the post here.

Customer Experience 54

Customer Experience Information governance Government 54

AIIM

APRIL 1, 2019

At the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. This primary driver depends on other key transformative aspirations such as 2) business agility/innovation, 3) operational excellence, and 4) automated compliance/governance.

Digital transformation 164

Digital transformation Content services Customer Experience Records Management 164

AIIM

APRIL 21, 2023

The AIIM 2023 State of Intelligent Information Management Industry report provides an overview of how organizations leverage IIM to drive digital transformation, improve customer experience, and enhance operational efficiency.

Digital transformation 104

Digital transformation Artificial Intelligence Customer Experience Records Management 104

Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance. How can retailers rise to meet these demands?

Privacy 71

Privacy Retail Customer Experience B2C 71

AIIM

APRIL 19, 2022

Organizations around the world have embraced the cloud as a way to fundamentally improve the performance of the business and dramatically improve customer experience. How do you use content services in the cloud to improve customer experience, accelerate cycle times, and reduce costs? Content Services in the Cloud.

Content services 174

Content services Cloud Customer Experience Compliance 174

AIIM

FEBRUARY 22, 2018

AIIM believes that digital preservation needs to be viewed through the prism of a set of Intelligent Information Management capabilities that are integral to delivering upon the Digital Transformation challenge of understanding, anticipating, and redefining internal and external customer experiences.

Digital preservation 93

Digital preservation Insurance Financial Services Digital transformation 93

AIIM

MARCH 11, 2019

At the heart of this transformation journey is the need to understand, anticipate and redefine internal and external customer experiences. This transformation depends on other important aspirations: business agility and innovation, operational excellence and automated compliance and information governance.

Digital transformation 119

Digital transformation ECM Customer Experience Content services 119

AIIM

MARCH 27, 2018

Traditional information governance and records management folks from the content world that focus on “documents” need to get familiar quickly with concepts from the data side of the house, because that is going to be the dominant framework as we move into the era of AI and machine learning. Modernizing the information toolkit.

Analytics 89

Analytics ECM Digital transformation Government 89

Information Governance Perspectives

MARCH 20, 2020

I was recently interviewed for an article on Data Governance & Privacy for a number of periodicals including Info Risk Today on “Data Governance: How to Tackle 3 Key Issues: The Importance of Accountability, Data Inventory, and Automation. What are the two main challenges of data governance?

Government 40

Government Privacy Compliance Digital transformation 40

Everteam

MAY 6, 2019

Everteam, being an expert, for more than 25 years in the field of the digital transformation and information governance, developed everteam.iNSight. Everteam.iNSight helps improve the speed and efficiency of the production process which will automatically improve the brand image and provide a positive and enhanced customer experience.

Big data 75

Big data Artificial Intelligence Analytics Digital transformation 75

Everteam

MAY 22, 2019

Everteam, being an expert, for more than 25 years in the field of the digital transformation and information governance, developed everteam.iNSight. Everteam.iNSight helps improve the speed and efficiency of the production process which will automatically improve the brand image and provide a positive and enhanced customer experience.

Big data 74

Big data Artificial Intelligence Analytics Digital transformation 74

IG Guru

JANUARY 11, 2019

AIIM is proud to announce, Customer Experience Futurist and Author, Blake Morgan as the first keynote confirmed for The AIIM Conference 2019. The customer of the future is already here. Customers today don’t only expect personalized, zero friction, seamless customer experiences — they demand it.

Customer Experience 40

Customer Experience IT Information governance Government 40

Info Source

JANUARY 16, 2019

To remain competitive in a continually changing business environment, enterprises must continue to evolve and create compelling digital customer experiences. Customers today are digitally sophisticated. They expect efficient operations and want secure access to their information from anywhere on any device.

Digital transformation 40

Digital transformation Cloud Artificial Intelligence Customer Experience 40

Everteam

SEPTEMBER 4, 2019

Aiming to enhance customer experience and consistently deliver on requests and deadlines, they’re going digital to improve connectivity, engagement, and efficiency. To redress these issues, leadership must approach “going digital” in conjunction with information governance solutions.

Digital transformation 40

Digital transformation Information governance Customer Experience Cloud 40

AIIM

MARCH 12, 2018

Moving Beyond Good Intentions – How to Make Governance a Reality. 5 Reasons Building Information Modelling (BIM) is Important. 6 Tips on Asset Lifecycle Information Management. 4 Steps to Leverage What You Already Have and Know to Improve Customer Experiences. 5 Faces of Information Chaos.

ECM 90

ECM Digital transformation Digital preservation Content services 90

ARMA International

SEPTEMBER 13, 2021

For example, re-packing corporate records can help weave a narrative to promote a brand, enhance corporate social responsibility outreach programs, improve employee loyalty, enhance diversity, equality and inclusion training, and highlight environment, social and governance initiatives. Digital Experience Platforms (DXP). ARMA (2016).

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

Collibra

APRIL 12, 2022

As our digital world continues to turn and data relentlessly proves to be one of the most powerful resources at our fingertips, the consistent concern for privacy stakeholders remain entrenched in a single question: How can data governance be organized so that privacy operations are streamlined and help support compliance requirements? .

Data Privacy 52

Data Privacy Privacy Government Compliance 52

ARMA International

SEPTEMBER 22, 2021

While these RIM practices are still important to help ensure governance, compliance, and manage risks, it is also important to realize that information is both a product and a service. So, information must be readily available to automated systems and business users and customers as a product or a service.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

ARMA International

NOVEMBER 7, 2019

Over the years, the regulations reflected the conflicting forces of centralized government control to maintain stability in the financial system vs. the fear of too much control being concentrated in too few hands, which resulted in deregulation. financial system continues to evolve in response to changing regulations.

Financial Services 52

Financial Services Communications Compliance Risk 52

eDiscovery Daily

OCTOBER 21, 2019

Join us to hear examples of failures by a major medical center, a major financial institution, a large federal government agency, and a noted presidential advisor. Managing Director, FTI; Clair Atkins – Team Lead, Customer Experience, RelativityOne, Relativity; Rose Jones – Partner / Dir. Why e-discovery?

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

AIIM

DECEMBER 18, 2017

AIIM believes that digital preservation needs to be viewed through the prism of a set of Intelligent Information Management capabilities that are integral to delivering upon the Digital Transformation challenge of understanding, anticipating, and redefining internal and external customer experiences.

Digital preservation 89

Digital preservation Digital transformation Customer Experience Risk 89

ARMA International

SEPTEMBER 27, 2021

Take the example of the pandemic: only some governments engaged pandemic experts to develop actions plans. The end state is to use DT to optimize the use of resources, increase ROI, and improve governance, strategic risk management, and compliance, as illustrated by the five levels in Figure 3. Customer Experience Risks.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54