IBM Big Data Hub

SEPTEMBER 6, 2023

The advanced capabilities of generative AI for text, visuals and video have the potential to create a more personalized and engaging experience. This might include a virtual model wearing outfits that match the customer’s body type, fashion choices and activities of interest.

Marketing 122

Marketing B2B Customer Experience Communications 122

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents. Robots handle and move physical objects.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

IBM Big Data Hub

AUGUST 1, 2023

We are bringing the power of foundation models with the availability of a GPU as a service on IBM Cloud offering to help organizations tap into artificial intelligence (AI) in a secured environment while aiming to mitigate third- and fourth-party risk.

Financial Services 68

Financial Services Computer and Electronics Cloud Digital transformation 68

IBM Big Data Hub

OCTOBER 16, 2023

Such chatbots ensure that customers don’t have to wait, and even large numbers of simultaneous customers can get immediate attention around the clock and, hopefully, a more positive customer experience. ML classification algorithms are also used to label events as fraud, classify phishing attacks and more.

Marketing 51

Marketing Data science e-Discovery Artificial Intelligence 51

Information Governance Perspectives

JULY 23, 2020

It’s an honor to be with you all and kick off today’s event with a timely discussion about the collaborative technology that is really dominating the way we all have begun to work and collaborate. So security is up to you, plain and simple. Thank you for that introduction Mark.

Cybersecurity 52

Cybersecurity Passwords Risk IT 52

Collibra

JANUARY 25, 2019

Customers are no longer only consumers of data, but they contribute through platforms and social networks as well. By adapting to the specific needs of the customer based on the data collected, the customer experience can be enhanced. Whatever the chosen format (videos, MOOC, events, etc.),

Government 40

Government Digital transformation Customer Experience Metadata 40

ARMA International

SEPTEMBER 22, 2021

How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52